Question about Keurig Special Edition B60 Coffee Maker

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I am on my second Keurig-and not very happy with it. It brews a partial cup and I do see water going back in to the reservoir tank. I have de-scaled it with no luck. How can I stop the water from going back in and help it go through the machine into the coffee cup?

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  • Keurig Master
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Hi,

Here is a tip that I wrote that will give you some things to try that will help you get your Keurig coffee brewer working again.

Keurig Coffee Brewer not making a full cup of Coffee


heatman101

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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1 Answer

Keurig b60 won't dispense water


Your b60 may need to be descaled. There might be scale built up on the water level probes in you machine. I have listed the directions below:


Brewer De-Scaling Instructions
Brewer Model: Elite B40 ' Classic B44
Special Edition B60 ' Platinum B70
To begin, you will need the following:
• 48 ounces of undiluted white vinegar
• Large ceramic mug (do not use a paper cup)
• Access to an empty sink
PREPARE
Step 1:
Empty the water in the Water Reservoir.
Step 2:
Disable "Auto Off features."
FILL AND CLEAN
Step 1:
Pour approximately 48 ounces of the vinegar
into the Water Reservoir.
Step 2:
Place a large mug on the Drip Tray Plate and run a brew cycle.

DO NOT USE A K-CUP
, just press the BREW Button. Pour the contents of

the large mug into the sink.
Step 3:
Repeat the brew process without a K-Cup until"ADD WATER"

is indicated.
Step 4:
Now let the Brewer stand for at least 4 hours while still on.

Step 5:
Discard any residual vinegar and rinse the
Water Reservoir thoroughly.
RINSE
Step 1:
Ensure the Water Reservoir is filled with fresh water.

Step 2:
Place a large mug on the Drip Tray Plate and
water brew cycle. Pour the contents of the
large mug into the sink.
Step 3:
Repeat brew process until "ADD WATER is indicated.

Step 4:
You may need to perform additional water brew
cycles if you notice any residual taste.
NOTE:
If "DE-SCALE" is still displayed after
completing the procedure, repeat the
descaling procedure above.

Dec 14, 2012 | Keurig B60 Coffee Maker

1 Answer

Coffee maker will not make but one size cup


If your brewer is not brewing the full amount selected, it may be caused by the following:
  • The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.
  • The brewer may need to be de-scaled. Please refer to the de-scaling instructions.
  • The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.
First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Jul 04, 2011 | Keurig B60 Coffee Maker

1 Answer

Restricted fluid flow


If your brewer is not brewing the full amount selected, it may be caused by the following:


The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Then try also this tip

http://www.youtube.com/watch?v=DqRs4Ott21s

Jul 04, 2011 | Keurig B60 Coffee Maker

1 Answer

We have just descaled our Platinum unit and reset all the functions. When attempting to make a cup of coffee, it says it is brewing, but NOTHING is happening. What do we do?


If your brewer is not brewing the full amount selected, it may be caused by the following:


The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Then try also this helpful tip

http://www.youtube.com/watch?v=DqRs4Ott21s

Jul 04, 2011 | Keurig Platinum B70 Coffee Maker

1 Answer

After placing bottled water in the container, the unit sounds like it is pumping but no water.


If your brewer is not brewing the full amount selected, it may be caused by the following:


The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Then try also this useful tip

http://www.youtube.com/watch?v=DqRs4Ott21s

Jul 03, 2011 | Keurig Platinum B70 Coffee Maker

1 Answer

I lost my manual. How do I de-scale? Does this not allow you to brew a cup until it has been de-scaled?


From http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/Files/Keurig%20Brewer%20Manuals/De-scaling_instructions.ashx
To begin, you will need the following:
  • 48 ounces of undiluted white vinegar
  • Large ceramic mug (do not use a paper cup)
  • Access to an empty sink

PREPARE Step 1: Empty the water in the Water Reservoir. Step 2: Disable "Auto Off" features.
FILL AND CLEAN Step 1: Pour approximately 48 ounces of the vinegar into the Water Reservoir. Step 2: Place a large mug on the Drip Tray Plate and run a brew cycle. DO NOT USE A K-CUP, just press the BREW Button. Pour the contents of the large mug into the sink. Step 3: Repeat the brew process without a K-Cup until "ADD WATER" is indicated. Step 4: Now let the Brewer stand for at least 4 hours while still on. Step 5: Discard any residual vinegar and rinse the Water Reservoir thoroughly.
RINSE Step 1: Ensure the Water Reservoir is filled with fresh water. Step 2: Place a large mug on the Drip Tray Plate and water brew cycle. Pour the contents of the large mug into the sink. Step 3: Repeat brew process until "ADD WATER" is indicated. Step 4: You may need to perform additional water brew cycles if you notice any residual taste. NOTE: If "DE-SCALE" is still displayed after completing the procedure, repeat the de-scaling procedure above.

Mar 17, 2011 | Keurig Special Edition B60 Coffee Maker

1 Answer

I can't get a full cup of coffee. I've descaled my machine and it still doesn't work properly. Any other suggestions?


If your brewer is not brewing the full amount selected, it may be caused by the following:
  • The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.
  • The brewer may need to be de-scaled. Please refer to the de-scaling instructions.
  • The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

Jan 14, 2011 | Keurig B60 Coffee Maker

1 Answer

My Keurig B60 SE has recently started brewing k-cups very, very weak. I have a filter that I can put coffee in and that works fine, and I've even found that when I put the coffee from a kcup into the...


Sorry to read about your issue. plus you may have a bad k kups

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 22, 2010 | Keurig Special Edition B60 Coffee Maker

1 Answer

Hi! Quite often, when I put a K-Cup in to brew, the Keurig will attempt to brew but just continues to make a humming sound and nothing will come out. I try turning off the power, just opening the lever...


Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 21, 2010 | Keurig Special Edition B60 Coffee Maker

1 Answer

Keurig b40 won't brew. took reservoir off, refilled, only makes a humming sound. this is the quietest the b40 has been since i purchased it. tried holding down the buttons, unplugging and taking reservoir...


erwrwr33434
Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 20, 2010 | Keurig Elite B40 Coffee Maker

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