Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Bizhub C252 Hi We have a bizhub C 252 and recently it has been throwing out error codes. C-B116 and C1190 have been frequent visitors and our tech support service has managed to sort out those so far - although it does mean a call out every morning! The puzzling one is C-D369. It comes up at least 10 - 15 times a day, and when it does we lose all pending jobs on the printer and have to resend anything that was waiting. Turning off the machine seems to solve the problem but we obviously do not want to have to do that all the time. Our tech support service does not know what the error code is referring to and neither does the manufacturer. It is getting really frustrating and slowing down work production dramatically Please Help!!!!!!!! Helen

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1. Touch the following code on the trouble code display screen.
Stop → 0 → 7 → 1 → 3 → 9
2. [*] will be displayed on the trouble code screen.
3. Touch [*].
4. The screen will be shifted to the data restoration screen to perform data restoration.
NOTE
• When the restoration is performed in a short time, data restoration screen may not
be displayed.
5. Check the message which indicates that the data restoration was successfully conducted.
Turn Main power OFF, and wait for ten seconds or more to turn it back ON.

Try this please and tell your tech support service to change job....
DaSoP from Greece!

Posted on Sep 11, 2008

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