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My Htc p3650 keeps disconnecting while syncing with Lenovo g550 laptop (windows 7). It connects, verifies, I see 'syncing' starting and then my HTC screen goes off and PC tells me the phone is disconnected. I used different cables, turned firewall off, anti virus software off, no differnce. Not sure if it stopped working properly after updating usb2 software from Lenovo (since PC is always saying with external usb2 drive 'connect to usb2 port to increase speed'...

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Hi,

Welcome to Fixya. Did you try to update or reinstall the HTC Sync Program on your computer? If not please click on the link below to download the latest version.

HTC Sync Download

If you have questions please let me know. Thanks for using Fixya.

Posted on Apr 01, 2011

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Htc sensation z710e driver


Not sure what driver you need and windows 7 on up should have the driver if not try the site itself

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How do I install HTC Sync on my computer


You can download HTC Sync for Brew MP from the HTC support page. The HTC Sync software can be installed on a computer running Windows 7, Windows Vista, or Windows XP.

  1. On your computer, go to www.htc.com.
  2. Click Support.
  3. Select your phone model.
    Available phone software updates and the HTC Sync version compatible with your phone are displayed under Downloads.
  4. Click the Download link for HTC Sync for Brew MP, and then follow the steps on the subsequent page to begin downloading the HTC Sync software.
  5. After download is complete, double-click the HTC Sync installer, and then follow the installation wizard to install HTC Sync on your computer.

Visit the HTC support page from time to time to check for the most recent HTC Sync upgrade that you can download and install on your computer.

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Htc sync wont sync phone comes up with error 1001


Hi @fmarcoux260496. I have some troubleshooting steps for you that may get HTC Sync working again!

On your PC, go to Control Panel and click "Add and Remove programs" in Windows 7 and Windows Vista or "Programs and Features" in Windows XP. Double click HTC Sync and choose "Repair."

If Repair does not work and you still get the error, reinstall HTC Sync. To do this, click on "HTC Sync" and then click "Change" or "Change/Remove" and follow the on-screen instructions. Do this for "HTC BMP USB Driver," "HTC Driver Installer" and "Adobe Air" as well. Once that's done, go to http://www.htc.com/ca/support/amaze4g-videotron/downloads/ and download and install HTC Sync. It is under the heading, "HTC SYNC 3.0.5579 FOR HTC AMAZETM 4G ' 15.12.2011". Complete instructions can be found by clicking "More." This will also install the newest HTC drivers and the newest compatible version of Adobe Air.

After you've finished installing HTC Sync, connect your phone to your PC via USB. Select "HTC Sync" from the "Connect to PC" pop up on your phone, and the phone will search for and open HTC Sync!

If you're still seeing the error message, disconnect your phone and perform a soft reset, and then re-connect the phone to your computer. To do a soft reset, just turn the phone off and remove the battery for one minute, then re-insert it and turn the phone back on.

If you still experience problems, I recommend you contact my teammates in Customer Support. You can find their contact information at http://htc.com/support

Please check in and let us know how that helped!

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Here is Download link HTC 7 Trophy Sync version 3.0 driver for connect to PC Windows. Here also give information about how to install this software. The software HTC Sync PC Suite are ready to download. Please follow the instruction bellow :

  1. Please click Download below to download HTC 7 Trophy Sync to your PC.
  2. Run file setup to install it to your PC.
  3. Follow the Install Shield Wizard to finish the installation.(Suggestion: Please close all running programs and temporarily exit your anti-virus program when you install the HTC Sync).
  4. Select the "Complete" Setup Type for faster and easier installation process, and then press "Install" to begin the installation. (For advanced users you could choose "Custom" to change the pre-defined shortcuts and the installed application folder path by your own.)
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http://mustikamax.com/2011/03/09/download-htc-7-trophy-sync-version-3-0-driver-pc-suite-for-windows/

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Thanks for visiting FixYa!

Your HTC Freestyle uses the Brew operating System.

As such, the HTC Sync program for Brew will only synchronize Outlook contacts and calendar or Outlook Express contacts between your computer and your phone.

The sync software is pretty basic but does the job. If you want to sync music and media with the device then this won't do that for you. Instead you'll have to sync media to the storage card.

The Freestyle comes with a Music application that gives you the ability to play music that's on your microSD card. To load music on your microSD card: Connect your device to your PC via the supplied microUSB cable. Select Disk Drive from the popup menu. Once your device is connected, it will be listed as Removable Disk Drive under My Computer (Click Start > My Computer) and open it. From there, you can simply drag and drop the music files onto your device's microSD card.

If you wish to download the HTC Sync program, click on the link (below). At the HTC support page, READ the instructions, then scroll to the bottom of the page - click on the little blue arrow (under Download) - and select HTC Sync for Brew.
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http://www.htc.com/europe/SupportViewNews.aspx?dl_id=934&news_id=632

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As far as I know, you should have HTC Sync installed and running on your PC. It can be found here, anyway.
Hope you are able to sort your problems out.
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Download windows Mobile device center, then connect your mobile phone to the computer using the USB cable, Under Mobile Device settings click on connection settings.
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