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This is an error code 042 320 for Xerox DC 700. we got this error while printing. now how to solve this problem please help

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  • colourprintz Apr 01, 2011

    i followed ur instructions but the error code still exists

    Please help

  • colourprintz Apr 01, 2011

    did all the things as per ur instructions but the code still exists

    do you think it is a pcb problem

  • colourprintz Apr 01, 2011

    please continue to assist me the problem is not over it although i have followed your instructions



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If this fault is declared 3 times in succession, the print mode will be disabled. In order to clear this condition, reset NVM location 741-105 to 0.

  • Check the opening/closing of the Front Cover.
  • Turn the power OFF then ON.


Check that the Transfer Belt is in the center (where the IBT Belt Edge and the IBT Belt Frame are approx. the same distance from the front and rear). Center if required (see REP 9.3).
Perform ADJ 9.13 Belt Edge Learn Cycle. .................

You must use a PWS

Posted on Apr 01, 2011

  • Benjamin Jr Singson Apr 01, 2011

    Please try to remove cartridge and then close the printer door. Then let INSERT INK MESSAGE APPEAR. The remove the cable connection and power cable and also power source. Then wait for 3-5 minutes. Then return the CARTRIDGE and then return all the cable connection and turn on the printer. Wait for it to calibrate and when it. Check if error message disappears.

    I hope it helps you. Regards

  • Benjamin Jr Singson Apr 01, 2011


    You mention that this error appears while you are printing. I am quite sure that there is a paper jammed into the transfer belt or roller drum or fuser drum compartments. Please check for paper jammed that cause Transfer belt to go to home position. Just keep searching. Regards



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