Question about Tomtom GO 930 GPS Receiver

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My computer does not recognise my home dock - Tomtom GO 930 GPS Receiver

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This issue might occur due to the USB port, USB cable being faulty or the settings on the device are corrupted.

To resolve the issue, you can try switching to another USB port on the computer. It can be either the back or front of the computer.

Then perform a soft reset on the device while the device is still connected to the computer. This will force the computer to recheck the device connected to the computer.

There must be a soft reset switch at the bottom of the device. You need to press it with a ball pen tip or any other pointed material for 20 secs.

If the issue still persists then make sure you have not disabled the USB adapter in the device manager. You will need to renable it from there.

If the issue still persists then it could be possible that the dock itself is faulty. You can try using a different USB cable like that of a digital camera and check if it works with the GO 930 device.

In addition, to isolate the issue, you can also check if the device works on any other computer

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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