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Our Maxtor One Touch 800Gb has loads of music files archived in a zip file. I'm trying to "get them out" and it tries to, but then comes up with "Error 01". What can I do?

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  • marygearin Apr 02, 2011

    ok - not understanding all that sorry! You're working with a newbie here. I should mention that I'm on a Macbook pro. The data was archived with Macs as well by the way. Does this make a difference to what you're telling me?

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  • 739 Answers

Hi..
Most likely your problems are on the data in data storage or the zip program.

first tried to do troubleshooting to ensure that your real problem.
guide to troubleshooting

Use your storage data on another computer that has a zip program.
if it successfully extracted from the zip program, means that zip program in your computer need to repair.
( remove the existing zip program on your computer, then restart the computer. after a computer restart, reinstall your zip program )

Click Here To Download WinZip And 7Zip

Click Here To Download Winrar

Posted on Apr 01, 2011

  • HTS Sri Aman
    HTS Sri Aman Apr 01, 2011

    if the same problem occurred (data is not extracted out)
    meaningful data on your storage data has been damaged or due to virus activity.
    you need to scan the data storage using a proven anti-virus, such as Essentials Microsoft security or kaspersky virus remover you can get it for free

    To download anti virus

    1> microsoft security essentialshttp://www.microsoft.com/en-us/security_...

    2> kaspersky virus remover toolshttp://devbuilds.kaspersky-labs.com/devb...

    after the scanning process is complete. If your problem is caused by a virus it will be back to normal after a virus removed and the repair activity during the virus scan is done,
    but if the problems in the zip data are very difficult to read it again because the damage is in the data and not due to other problems.

    regards

  • HTS Sri Aman
    HTS Sri Aman Apr 02, 2011

    ok.. Do not worry. you can still use the troubleshooting guide and do the same. use an external hard disk on a computer system that is 100% working and see the results.

    regards

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