Question about Kenmore Washing Machines
Check the voltage at the motor during the cycle, if the motor hums and does not run then the capacitor to the motor is faulty. Also if the motor is jammed the motor will hum.
If there is no voltage to the motor then the program controller unit is a suspect.
Posted on Apr 01, 2011
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Posted on Jan 02, 2017
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Hello Tina Kaha - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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