Question about Samsung Office Equipment & Supplies
It is possible that the OS is corrupt in your PC as the old driver of the printer is not being UNINSTALLED.
Just to make this clear the drivers of the printer MUST BE UNINSTALLED by opening programs- add/remove , click on the printer driver ICON and it will ask to proceed for un-installation.
This must be done and the driver will be UNINSTALLED.
Now BEFORE this is done the printer MUST be removed from the PC.
Once the driver is removed reinstall the driver software into the PC and after a successful installation CONNECT the printer as it will be detected as a NEW HARDWARE AND INSTALLED.
This must be the sequence if you have not done as above repeat.
if not the OS and drivers must be reinstalled as there are errors.
Posted on Apr 01, 2011
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Posted on Jan 02, 2017
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