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I cannot reinstall my samsung scx 4521f printer driver - error message says cannot create a new file - it already exists I have tried deleting the old driver a number of times. I have also rebooted the computer after each deletion and after each reinstallation

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  • Bharat Patel Apr 01, 2011

    Thank you Caroldob .
    However - I made four attempts at removing the driver by doing exactly as you suggested. However The icon continued to show up after each attempt , UNTIL the last attempt , when it stopped showing up.
    BUT even then, after another attempt at at reinstalling , the error message re-appeared.

  • Bharat Patel Apr 01, 2011

    Thank you again caroldon - Now this one is worth a try.
    I will make an attempt tomorrow sometime - It is getting rather late tonight.
    I do appreciate this.
    I will let you know

  • Bharat Patel Apr 06, 2011

    Hi again Caroldon
    Fixed it at last.
    Apparently my Print spooler was causing the problem - A freind got me to downlad a spoll cleaner from the Microsoft website , and clean the Print spooler by using the software, going through Command prompt and typing in 'Cleansplr'
    BUT you have been very helpful - Thank you

  • Bharat Patel Apr 06, 2011

    very helpful - tank you

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  • Samsung Master
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It is possible that the OS is corrupt in your PC as the old driver of the printer is not being UNINSTALLED.
Just to make this clear the drivers of the printer MUST BE UNINSTALLED by opening programs- add/remove , click on the printer driver ICON and it will ask to proceed for un-installation.
This must be done and the driver will be UNINSTALLED.
Now BEFORE this is done the printer MUST be removed from the PC.
Once the driver is removed reinstall the driver software into the PC and after a successful installation CONNECT the printer as it will be detected as a NEW HARDWARE AND INSTALLED.
This must be the sequence if you have not done as above repeat.
if not the OS and drivers must be reinstalled as there are errors.

Posted on Apr 01, 2011

  • Donald DCruz
    Donald DCruz Apr 01, 2011

    Seems you have done the right way but without sucess as there are errors in the PC.
    Since othere systems do have access this can be a reason.
    Hope the printer drivers are good , if not get another fresh download .

  • Donald DCruz
    Donald DCruz Apr 01, 2011

    Hope it works and I could help. Thanks

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Sorry to have missed your initial posting...

In any case, to my understanding, this particular printer is likewise capable of USB connection. Perhaps you can try connecting it pure USB and go through the installation again. this might simplify interface and communications between notebook and scanner/printer.

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