Question about Neff W4380X1 Front Load Washer

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I have a Neff integrated washer/dryer. The machine seems to turn on and take in water but doesn't start to spin. It sit's for half an hour making clicking noises then will start spinning and finish the cycle. Why does it do this, and can it be fixed?

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  • Neff Master
  • 1,460 Answers

Assuming that it pumps out okay then could be the motor.....Check belt is okay not fallen off , next motor brushes, they wear out after around 6 yrs ,

Posted on Apr 01, 2011

  • billyrankin0 Apr 01, 2011

    Yes it does pump out, and the drum was turning yesterday when i put it on an empty load to test it, but today it isn't turning.

  • Gerry Harvey
    Gerry Harvey Apr 01, 2011

    if its not turning, check the motor brushes,are they worn away if so replace.....Normally they are located at side of motor..If your not too sure advice call technician.

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