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I have SONY MHC-GNZ 8880 Music System, which is sparingly used. I am unable to open the DVD tray, when I press eject, the trays sounds to move but does not open.

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Posted on Jan 02, 2017

SOURCE: Erratic CD tray behavior on SONY MHC-881 Shelf system

change cd head

Posted on Nov 27, 2007

  • 4234 Answers

SOURCE: DEST ERROR CODE

There is a problem with the mechanical loading mechanism of the CD portion. The unit is unable to complete its "startup" sequence. You will need to rebuild the CD loading mechanism. You should purchase the service manual for the instructions on how to rebuild this.
Dan

Posted on May 01, 2008

  • 3 Answers

SOURCE: Everytime I try to open the disc tray it flashes either EX-Change or mechanical error and won't open

I have a Sony MHC-GX555 stereo and every time I try to open the disc tray it either flashes EX-Change or mechanical error and it won't open.

Posted on Jun 18, 2009

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DVD tray not coming out fully and dvd disc tray not rotating and screeching sound is coming


it sounds like the "Tray" loading belt has stretched, You could try cleaning it, this would prove a point but will need replacing. the belt is small (about 20mm diameter) and is located under the disc tray near to the front, removing/replacing it will require the hifi to be dismantled.

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I can not able to open the dvd tray in sony music system mhc-rv777d


If your system was not used for a long time , then there are more possibilities for failure of belt . I have also faced the same problem. Better get the belts replaced in SONY Service Centres

Dec 25, 2013 | Sony MHC-RV777D 220 Volt Hi-Fi Music...

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I have sony mini hi-fi mhc-gnz88d now it's displaying DEST ERROR and can't open disk tray or run a CD. how to solve this?


i hv also this problem from yestrday.. all function are ok. bt when playing dvd ... there is 'please wait'error long time. and also tray not open after pressing open or exchange cd also... whats problem.. please help me.. waiting

Dec 25, 2010 | Sony Televison & Video

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I have a sony computer, the model where every thing is built in behind the screen. a CD is stuck inside and i cannot remove. anyone have any knowledge on what to do to remove same?


The CD, DVD or BD drive tray may not open when trying to eject a disc. This can occur if there is a mechanical failure, or if there is a disk stuck in the drive.
Please follow the following steps to resolve this issue:
  1. Because some applications can prevent the drive tray from opening, close all open applications.

    NOTE: If the Roxio DirectCD software is running, eject the CD using the Roxio DirectCD software.

  2. Attempt to eject the drive tray using the eject command of the operating system.
  3. Restart the computer to the BIOS by continuously tapping the F2 key on startup and, while in the computer BIOS, press the EJECT button on the computer.

    NOTE: If the drive tray ejects in BIOS, but not in the operating system, reinstall the CD, DVD drive.

Sep 16, 2010 | Sony VAIO VGC-RB40 PC Desktop

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Unlock Sony DVP NS725p


Ensure the child lock feature is disabled. Attempt to open the disc tray. If the issue is not resolved, turn off the DVD player. Unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet. Attempt to open the disc tray. If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons or the RETURN + ENTER+ POWER buttons. If the issue is still unresolved, service may be required. The Sony eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

Jul 24, 2010 | Sony DVP-NS725P DVD Player

1 Answer

Sony 3 disc changer mhc-gx880 has broken belt. How to manually eject disc tray?


You have to open the unit with screws in the back and push it out by hand, there should be a series of gears that you have to spin for the tray to come out. You may be able to gently push it by hand to come out.

Jan 24, 2010 | Sony MHC-RV888D Shelf System

1 Answer

I can't eject my DVD? says locked...what do I do?


If you are unable to eject the disk, please try the following steps.

  1. Ensure the child lock feature is disabled.
  2. Attempt to open the disc tray.
  3. If the issue is not resolved, turn off the DVD player.
  4. Unplug the power cord from the electrical outlet for 30 seconds.
  5. Plug the power cord back into the electrical outlet.
  6. Attempt to open the disc tray.
  7. If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
  8. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
You can also download the manual at the following link:

http://www.docs.sony.com/release/DVP-NS55P.pdf

I hope this information allows you to resolve this issue.
If I have helped you, please help me, and rate this suggestion the highest FixYa rating. (Two Thumbs Up)
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If you need further assistance please comment to this post and I will try to help you further.

Jul 11, 2009 | Sony DVP-NS55P DVD Player

2 Answers

DEST ERROR CODE


I HAVE A SONY MODEL MHC GNZ55D AND IS WRITING DEST ERROR ON THE DIS PLAY AND CANNOT LOAD OR OPEN DISC TRAY PLEASE HELP AM A TECHNICIAN
Display indicates 'DEST ERROR' when any DVD functions are used.

May 16, 2008 | Audio Players & Recorders

1 Answer

Dvd tray will not open


In order to open the disc tray.apply one of the following solutions;
--- Turn off the DVD player. Unplug the power cord from the AC outlet for 30 seconds.
Plug the power cord back into the AC outlet. Try to open the disc tray.
--- If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
--- If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons ,
--
- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons.
If the problem is still unresolved, a service may be required.
good luck...

Apr 06, 2008 | Sony DVP-NS400D DVD Player

2 Answers

I can not eject the disc tray


I too had a similar problem with my DHC FL7D. The front moving panel would not move up. The screen used to say 'please wait' endlessly whenever I pressed the DVD button. I thought the drive belt might have got cut. There is a drive belt for the front panel to move upwards and downwards. Since that was intact, I disconnected the front panel from the main body to access the DVD drive system. I had to disconnect many cables and PCBs to do so. Then I opened the DVD compartment and removed all the DVDs which were stuck and re-alligned all the disc trays to its original state. I checked if all the drive belts inside the DVD compartment, it was ok. Also I tried moving the laser lens assembly to check if it was moving. Since there was no problem I closed the system. <br />After I switched on it worked again . I think it might be to do with the fact that the disc trays might have been stuck for some reason or may be the there was a software glitch.<br />

Jan 08, 2008 | Sony DHC-FL7D System

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