Question about Western Digital 500GB ELEMENTS 500 GB USB 2.0 Hard Drive
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
No NO , WD is an excellent company as of 2004 , excellent products from them , if you wanna complain rag on seagate SATA drives hahaha they decided to dissable S.M.A.R.T. technology on their drives , yuck !
if the drive stopped working like that all the sudden , USE YOUR WARRENTY and RMA the drive back to the compay , get them to give you an RMA number , make up any sad story as long as the drive is still under warrenty , now they may ask you to pay for the new drive they send , but thats just untill they verify your old one is dead , then they'll refund the money back to your bank account.
which is totaly reasonable and protects them financialy , anybody would do the same.
You'te not alone , many many many DIFFERENT external drives are working one day and not working the next , it has alot to do with the batch , a particular batch of drives may be defective and nobody knows about it till it happens.... so please don't be real upset at maxtor or any others , but you can deffinately rag on seagate hahaha if just for their taking away the SMART drive diagnostics from their SATA drives .. we'll get you seagate Muhahaha we want our diagnostic tools because we're hardware monkies lol
so my advice is don't fight this too much , and RMA the drive back to the company if you still have warrenty power ...
they do have data recovery service , that may cost you more money , but you must decide what the data is worth to you , and maybe they will even get your data back for you if the drive was/is still under warrenty ,
always use your warrenty powers when you can.
Posted on Sep 11, 2008
Yes. This is going to sound strange. Put the drive in a plastic bag and put it in the freezer. Next day, take it out, hook it up, and see if it is recognized.
If so, under My computer, right click on the drive - click Properties - then Tools, then Error Checking. Check box Automatically Fix File System Errors. Let it run. If everything shows up, be ready to transfer wnat you want off of it.
Freezing shrinks the metal parts . Microscopically, but often enough to get stuck parts free enough to get working.
I just went through this with a 750Gig Book. now i have reformatted the drive (after transferring all over to new drive) and the clicking is gone and all disk checks are fine and i wonder whether to trust this device ever again... Hate to just throw out a large drive.
Posted on Apr 05, 2009
sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive
Posted on Jun 01, 2009
I had the same problem. I fixed this by leaving the power supply connected with the wall socket for about 15 minutes, without connecting it to the external hdd. After that I connected the power supply with the external hdd and it worked perfectly. I hope this helps for you too!
Posted on Aug 02, 2009
These drives are known for lunching the power supply within the unit itself. Depending on you PC configuration, you may wish to do the same as I did when mine went. The drive itself is a standard 7200 sata drive. If your motherboard has sata capability, and/or a spare sata connection, you can slave the drive into your pc, and end of problem.
Posted on Sep 19, 2009
Tips for a great answer:
Jun 13, 2011 | Western Digital My Book Essential...
Jan 05, 2011 | Western Digital My Passport Essential...
Dec 28, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...
Sep 23, 2009 | Western Digital Elements powered by WD 320...
Sep 19, 2009 | Western Digital Elements powered by WD 320...
Aug 02, 2009 | Western Digital Elements powered by WD 320...
Jul 25, 2009 | Western Digital 250GB ELEMENTS EXTERNAL...
Oct 31, 2008 | Western Digital 250GB ELEMENTS EXTERNAL...
Nov 15, 2012 | Western Digital 500GB ELEMENTS 500 GB USB...
Sep 19, 2012 | Western Digital 500GB ELEMENTS 500 GB USB...
55 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: