Question about Microsoft Computers & Internet

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I have Windows XP on a fairly old computer (HP xt963). The MS Removal Tool(?) keeps popping up and saying my computer is infected with spyware/malware/etc. I am short on cash so I figured I would just download a free removal program (such as Avast, and AVG) and pay for one later when I could, but the Tool keeps blocking them from running the .exe files. I just need something so I can use my computer successfully again. The MS Removal Tool keeps trying to block all of my programs. I need help. What can I do? I do not have any of the system disks as far as I know.

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When you power on your computer, in bios screen, press repeatedly F8 key until on screen it's appeared options to choose normal start or safe mode. From that list choose "Last known good configuration", after that you can choose an earlier restore point for your computer, before MS Removal Tool have been instaled.

Posted on Apr 01, 2011

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Try Malwarebytes. It is a free download: you download it change the .exe to one of the following: .bat, .com, .pif or .scr and then try running it. You might also try changing the mbam to something random.
If this fixes it then please also run another free software like avg ( or avast ( since no one program cleans everything.

Posted on May 23, 2011

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Hi, i suggest you download this free program from here:

This will remove any spyware on your pc.
And remember to update the virus database first.

You may have to disable the firewall and antivirus
while you run this program.

AVG antivirus can you get for free here:

Uninstall the old antivirus before you install the new one
Its not great to have more than one running on your system.

Hope this will help you.

Posted on Apr 01, 2011

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iam vishal and i have the solution ..
1)it shows that your pc has been infected by a virus which needs to be removed by a rescue disk or a antivirus program
.if you need free one you can downlaod quick heal total security 2011 trial version.
2)then you should disable your malaware removal tool..
3)run the rescue disk and you will need a blank cd
follow what it says
if by this you cant find solution then mail me at

Posted on Apr 01, 2011

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Ive been blue screened and can only access firefox and cannot open anything else.....MS removal tool keeps coming up

The MS Removal Tool is an infection categorized as a rogue anti-spyware program as it pretends to be an anti-virus program. You may need to boot to safe mode to remove it completely.
If you cannot do anything, you may want to try System Restore.
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

If System Restore does not work,proceed to the next steps.
When installed, the infection files will be created in a random named folder such as the ones below:
c:\Documents and Settings\All Users\Application Data\\
c:\Documents and Settings\All Users\Application Data\\
c:\Documents and Settings\All Users\Application Data\\.exe

In order to view and delete these files you must unhide files and folders.
  1. Double-click on the My Computer icon.
  2. Select the Tools menu and click Folder Options.
  3. After the new window appears select the View tab.
  4. Put a checkmark in the checkbox labeled Display the contents of system folders.
  5. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  6. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  7. Remove the checkmark from the checkbox labeled Hide protected operating system files.
  8. Press the Apply button and then the OK button and shutdown My Computer.

Download Malwarebytes from this link.
After Malwarebytes is downloaded, double click the downloaded file to install the application on your computer. Once installed, double click on the Malwarebytes Anti-Malware PRO icon to start the program.
When the application is open, select Scan and the application will guide you through the remaining steps
Hope this helps.

Jun 20, 2011 | Computers & Internet

1 Answer

Ms removal tool - virus how can i remove it

Hi there!
Download and install Malwarebytes in your computer. It should automatically update to the latest database version. Run a full scan and it will detect the virus infection in your computer. Remove all infections found and do not restart the computer yet. Click on the quarantine tab and select delete all. Reboot the computer and it should be working fine.
For complete guide, you can visit this website: Remove MS Removal tool.
Hope this helps.

May 19, 2011 | Computers & Internet

1 Answer

Ms removal tool keps poping up and i wont it removed

Your computer is infected with malicious software? Do you have popups on your PC?
If so, search this blog for removal instructions or find computer threats by category...See the step by step instructions below

Mar 29, 2011 | Computers & Internet

2 Answers

I keep getting ms removal tool that says that computer is infected

It could be usually thats how they start. Do not respond to any kind of download they recommend. If you don't have anti virus you can download Avira here. It's free and will handle most usual problems.:
If you have anti virus runit now or soon, if you don't get this and try it. Are your popup's blocked? If you have questions let me know at "add a comment"

Mar 28, 2011 | Computers & Internet

5 Answers

Malware keeps popping up on my screen. To get into Internet Explorer I have to click on and then delete because Malware keeps coming up on the screen. I have to keep on clicking onto Internet Explorer...

You need a decent antivirus program to tackle this.

if its already infected your pc, you have following option:

save all docs to external hdd or cd/dvd, and run recovery on pc/laptop. (back to original factory settings)

or take out hdd, attach it to another pc / laptop which is not infected and run virus scan on the infected hdd. (you will require appropriate SATA / IDE /USB connector cables for this process).

Let me know how you get on!

Mar 19, 2011 | Malware Remover Malware Scanner

1 Answer

An evil. ambiguously named virus disguised as a virus protection had completely taken control of my computer. How do I get rid of it?

This is a conficker

Supposedly there are over 50,000 possible websites the conficker worm will try to contact when it activates, and there may be thousands of botnet computers that are passing it on to whoever is suckered into visiting those websites. But it has done nothing more than install itself and try to prevent its removal - and that will interfere with your use of the computer. What it does when it activates is unknown at this time.

People who have illegal or cracked copies of Windows XP or Vista cannot get critical updates from Microsoft and so they are the ones most likely to be constantly infected and affected.

If the Conficker worm is on a computer it can infect any USB drive plugged into it, and then when that USB drive is plugged into another Windows computer that has AutoRun enabled, the worm will infect the computer.

Make sure your computer has all of Microsoft's critical updates installed.

You can read what Wikipedia has to say:

Microsoft has short technical article here:

You can use Microsoft's Malicious Software Removal Tool (if you have it) to scan your drive and USB drives for the files the worm uses and delete them:

Click Start
Click Run
Type MRT
Press Enter.
Download MRT from:

The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows Vista, Windows Server 2003, Windows Server 2008, Windows XP, or Windows 2000

We are not paid for free slutions so would expect a good rating from you if you resolved your issue
Please get back to me for feedback

Feb 14, 2011 | Computers & Internet

1 Answer

Windows security alert keeps popping up. antivirus software alert keeps popping up. have mcafee antivirus but it says application cannot be executed. file is infected.

Sounds like you have a XP virus. Turn your computer on and go into "safe mode with networking". once connected to the internet go to Go to the download tab for windows. Then download and install "malwarebytes".
Install the program and run it, this should take out the malware. If succesful, go to your computer icon, right click and then select properties. Turn of system restore and restart your computer. This will remove all the nasties. Remember to turn on system restore after this is completed.

Jan 19, 2010 | HP Compaq Presario SR2150NX PC Desktop

2 Answers

Pop up saying you have a virus, i try to go online, or into properties and it keep saying, wmiadap.exe is infected. It always pop up to buy antivirus software.

It seems as if you have downloaded a spyware program such as a wallpaper which has caused you to have a fake antivirus 2009 running. Make an Ultimate Boot CD and run every AV tool and spyware/malware that was on the CD. After running all the tools install your XP SP2 CD to repair the installation Download and run hijack this to see if still have the virus lurking on the computer.

Jan 17, 2010 | Microsoft Windows XP Professional

1 Answer

Get WebReg off of my PC....PLEASE

Whatever malware programs you've run haven't been able to clear this infection on their own...
Some of these viruses require guided assistance to keep them from recreating themselves.
The only malware removal tool I'd recommend for starters is Malwarebytes Anti-Malware, available free here. I advise you to follow the first four steps of instructions in these malware removal protocols to take steps to attempt to remove this infection yourself. Then if you have problems installing, or need further help, your best bet is to start a request for guided help from ONE of the dedicated malware removal forums. Links to those are available here, here, & here.
Follow carefully the prerequisite instructions for the forum you choose, then be patient. You may have to wait several days to hear back, but once you do, you'll get help from someone trained to remove just this type of problem, with expert tools available to do so. Stay in touch with them, and follow their instructions to the letter, without dabbling about.
If you wish, many of these sites have self-help tools available for the various infections, and you may find a removal guide that pertains directly to your infection, but your best bet will be to trust an expert to look things over for you. Depending on the infection, you may decide to reinstall windows after all, but in many cases that's not necessary. See this article for guidance with that.
You can download a utility from MS SysInternals called Process Explorer that will help you to isolate and shut down the process creating all those pop-up windows, but that's just a temporary fix if you don't get at the root of the problem...
Good luck.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Aug 09, 2009 | Computers & Internet

2 Answers

Pop ups, infections, viruses ,worms

If you have Vista, try running Windows Defender within Vista. If that does not work, Spysweeper will get it.

Jun 06, 2008 | Toshiba Satellite A135-S4527 Notebook

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