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I have bought my HP mini notebook from malaysia few days a ago, they have installed many softwares inside. But at first when I start windows media player to see the sample videos an error file shows the APPCRASH and It couldnt run the video , I have also tried another video but showed the same error. Again the same video I have tried to the VLC and GOM player and It was running smoothley. Is this happening because I have two virus guard at a time or another problem?? Now please advice me how to resolve this problem. Thanks Rohan

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Hi Rohan Please connect your mini to internet and then try to update the windows. if still the problem persists, then try reinstalling the windows.
This issue is not due to antivirus guard software. your media player is not properly installed or it's missing some system file.
Good luck

Posted on Apr 01, 2011

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Windows media player corrupted. You can reinstall it.
To reinstall windows media player go to control panel -> add/Remove programs->Click on Add/remove windows components on side bar. You will a new windows pops out. Check the box near windows media player and click on next. It will install windows media player



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Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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