Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
This is the problem with the sensor. It tries to read the size of the paper, the sensor is on the side of the carriage assy(cartridges are installed on this assy). You can try cleaning this sensor or get it replaced or some times the service center will replace the carriage unit as a whole.
Posted on Dec 01, 2009
Testimonial: "Is there a specific proceedure that I would use to clean the sensor?"
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