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My Canon Pixma MP520 won't print magenta or yellow. Cyan and black are OK. I have tried head cleaning and deep cleaning several times but no luck. Have read it could be a clogged purge unit but why are only two colours affected. I have removed the cartridges and put them back. They have plenty of ink. I have ordered a service manual from USA on eBay but this might take a while to arrive so do you have any suggestions I could try now? Thanks, Dave. D. (dearnley1)

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Posted on Jan 02, 2017

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SOURCE: Magenta printing as yellow

Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!

Posted on Jun 19, 2007

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SOURCE: iP4300 only recognizes magenta OR cyan

1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Posted on Jan 21, 2009

  • 7 Answers

SOURCE: Canon Pixma IP5000 wont print cyan or magenta

Think you need to clean the sponge that the ink cartridges sit on in the head tray they are probably blocked with dry ink. You can remove the print head and tray by lifting the lever and gently lifting it out..... go here http://www.inkjethelper.com/
to see how to carefully clean it with compressed air. I had to do this too.

Posted on May 02, 2009

  • 5 Answers

SOURCE: my printer has stopped printing from the cyan ink

Hi, did you let the ink cartridge dry out completely before inserting a new cyan cartridge???

If this is the case you may have a bit of trouble getting the ink through the printhead...you have to persevere with deep cleaning and/or head cleaning...
if that does not work you may need a new printhead...which is usually dearer than a new printer...
I would also take the printhead out and clean the contacts with Isopropol alcohol...do not get finger prints on the contacts...that will stop it very quickly...
just a thought...did you remove the sealing tape over the airholes and bottom feeder hole on the cartridge???
if the airholes are sealed the cartridge pulls a vacuum and the ink will not flow...
hope this helps you...
cheers
haitchhcee

Posted on Dec 09, 2009

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to see how to carefully clean it with compressed air. I had to do this too.

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1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

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