Question about SanDisk Sansa e260 MP3 Player

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Load main image failed SunDisk Sansa e280r rhapsody Refurb

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  • cherryblosso Oct 28, 2008

    it says "load main image failed Switch to recovery mode

  • Anonymous Jan 27, 2009

    same

  • Anonymous Apr 08, 2009

    say load main image failed

    switch to recovery mode

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Load main image failed Switch to recovery mode e260

Posted on Jan 21, 2009

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Load Main Image Failed & Refresh Database Freezes


*** Warming : Dont try this if you dont know what your doing or if you dont know what your main problem is with the player. All the steps in this guide are collected from various sites i would not name them ( if not for you guys this guide will not be possible ) . I suggest if you dont know what you are doing is to contact sandisk technical support. ***

This is for Sansa E200 Series ( Normal and Rhapsody Model ) mp3 player with Version 1 devices. I see that many of you are experiencing this error on your players and i decided to create this guide that worked for me and for my friends players after contacting the nice guys from the sandisk technical support.

This is for Load Main Image Failed Problems.
Note : This is caused by an incorrect firmware version was loaded on the player or a bad copy of firmware files in the player.

I . For Normal Mp3 Players which dont have a Rhapsody Channel.

1. Perform Recovery mode on the player ( Enable Hold Switch + Press Record Button + Power Button ) , when it says welcome to recovery mode connect the player to the computer.

2. Open the 16MB Format which is the player in your My Computer. Then check open the Version.txt. This file will tell you what is the firmware of the player. Now you will have there,
    * .12A = Older Version firmware got to 2B
    * .15A = Also an older version of firmware go to 2B
    * .18A = Latest version of firmware. got to 2C

2B .If you have an older version of firmware downloading and updating the firwmare of player to the latest one usually resolves this problem. If not applying this file on the 16MB Format will have a greater chance of fixing the problem.

http://tinyurl.com/347j66 

This file will be upgrading the firmware of you player to the latest one.

2C. Download and install this file on your computer and then run the file.

http://tinyurl.com/nwtp4

This file will be downgrading the firwmare to an older version which is .12A

II. Load Main Image failed for Rhapsody Model mp3 Player.

1. Perform recovery mode on the player. Then connect the player to the computer.

2. 16MB Format should be detected in your My Computer. Download and apply this file in the .16MB Format.

http://tinyurl.com/2z5gc5

This will correctly reinstall the correct firmware for the player.

===================================================
For Players Experiencing Refresh Database on thier device. This would apply on both Rhapsody and Normal Model mp3 player.

1. Perform recovery mode on the device. Then connect to your computer.
2. The 16MB format would be recognize on the My Computer window. Download and apply this file into the 16MB Format.

http://tinyurl.com/2c5zzm

If the above link dont work just create a file name sansa.fmt take the extion of the file should be FMT. To check the file extension right-click on the file and choose properties.

=== If all else fails contact sandisk technical support.====
Thanks to crimsontide, cyber and to my special friend johnnyten for lending my your sandisk player. :D                                                                              

on Dec 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa 260 R load main image failed message


Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

How can you tell if it is a version 1 or 2?


Sansa e200 series has 3 not interchangeable versions of firmware:
  • version 1: e200, firmware starts with v1.xx.xxx
  • version 2: e200v2, firmware starts with v3.xx.xxx
  • version rhapsody: e200r, firmware starts with v1.xx.xxx
Site for the difference between these versions:
http://kb.sandisk.com/app/answers/detail/a_id/193


The exact type should be on the back of the player: model e280R.
For the rhapsody there is only 1 firmware available.
The zip file can be downloaded here:
http://mp3support.sandisk.com/firmware/rhapsody-1.0.2.165.zip

When another firmware is needed, go to the download firmware wizard on next page and select your model:
http://www.sandisk.com/sandisk-support/driver-download-wizard.aspx

Sep 25, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e200 load main image failed


i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

SanDisk Sansa e260 Rhapsody 4.0 GB


win open i see load main image faild Switch to Recovery mode and do not open and do not show in the vomputer

Jul 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load main image failed Switch to Recovery mode


Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load Main Image failed


Get the Sansa recovery tool for your model:
http://www.sandisk.com/Retail/DriverDownloads.aspx

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Feb 16, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Touble shooter


to run recovery mode is done by 1. Enabling the Hold Switch on the device when it is showing red 2. Press the record button then press the Menu/Power Button then it will show welcome to recovery mode on the screen of the player. I want to ask are you receiving Load Main Image Failed Switch to Recovery mode? If so reloading the correct firmware for your device will resolve this issue. Take note that there are 3 models of the sansa E200 , the first one it the Version 1 while the second one is the Rhapsody Model the one that has a rhapsody channel on it and the latest one which is the Version 2 that supports audible and SDHC cards.

Dec 05, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Problem with Sansa E280R: ?Load main image failed Switch to recover mode?.


Try this;


Please copy and paste the following links into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your desktop.

http://rapidshare.com/files/67740209/rhapsody-1.0.2.21.zip

and

http://rapidshare.com/files/67740700/sansa.rar



1. Double click on My Computer so that you can see it on your screen.

2. Turn the player off.

3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see the orange colour.

4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under "My Computer" called "16MB FORMAT". Once you see that icon you may release the Record button.

5. Double click the RHAPSODY-1.0.1.47 file you downloaded earlier and open it. You will need WinZIP or WINRAR to "unpack" it. Inside you will see a file named PP5022.mi4 drag this file onto the 16MB Format in My Computer mentioned before.

6. Double Click on the Sansa.rar and open it. Drag the Sansa.fmt file into the 16MB Format as well (this forces the device format and erase all data)

6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.



Please RATE my solution at the bottom.


Best of Luck.

Nov 20, 2007 | SanDisk Sansa E280 MP3 Player

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