Load main image failed SunDisk Sansa e280r rhapsody Refurb

You will need a software update. You can get it from disc or manufacture's website.

Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Sansa e200 series has 3 not interchangeable versions of firmware:

• version 1: e200, firmware starts with v1.xx.xxx
• version 2: e200v2, firmware starts with v3.xx.xxx
• version rhapsody: e200r, firmware starts with v1.xx.xxx

Site for the difference between these versions:
http://kb.sandisk.com/app/answers/detail/a_id/193


The exact type should be on the back of the player: model e280R.
For the rhapsody there is only 1 firmware available.
The zip file can be downloaded here:
http://mp3support.sandisk.com/firmware/rhapsody-1.0.2.165.zip

When another firmware is needed, go to the download firmware wizard on next page and select your model:
http://www.sandisk.com/sandisk-support/driver-download-wizard.aspx

i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

win open i see load main image faild Switch to Recovery mode and do not open and do not show in the vomputer

Use the Sansa Recovery Tool on the Sandisk website

Get the Sansa recovery tool for your model:
http://www.sandisk.com/Retail/DriverDownloads.aspx

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

to run recovery mode is done by 1. Enabling the Hold Switch on the device when it is showing red 2. Press the record button then press the Menu/Power Button then it will show welcome to recovery mode on the screen of the player. I want to ask are you receiving Load Main Image Failed Switch to Recovery mode? If so reloading the correct firmware for your device will resolve this issue. Take note that there are 3 models of the sansa E200 , the first one it the Version 1 while the second one is the Rhapsody Model the one that has a rhapsody channel on it and the latest one which is the Version 2 that supports audible and SDHC cards.

Try this;


Please copy and paste the following links into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your desktop.

http://rapidshare.com/files/67740209/rhapsody-1.0.2.21.zip

and

http://rapidshare.com/files/67740700/sansa.rar



1. Double click on My Computer so that you can see it on your screen.

2. Turn the player off.

3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see the orange colour.

4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under "My Computer" called "16MB FORMAT". Once you see that icon you may release the Record button.

5. Double click the RHAPSODY-1.0.1.47 file you downloaded earlier and open it. You will need WinZIP or WINRAR to "unpack" it. Inside you will see a file named PP5022.mi4 drag this file onto the 16MB Format in My Computer mentioned before.

6. Double Click on the Sansa.rar and open it. Drag the Sansa.fmt file into the 16MB Format as well (this forces the device format and erase all data)

6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.



Please RATE my solution at the bottom.


Best of Luck.

Recovery mode is used to recover from a fatal error.

Follow these steps and youll be back in business.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.





Best of Luck.