Question about Canon ZR800 Mini DV Digital Camcorder

2 Answers

The tape will not eject.

I open the bottom, the gears move, but the tape does not eject. Is there a way to manually get the tape out? My son might have put the tape in wrong...

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  • Anonymous Dec 25, 2008

    mine is a canon zr 850 same problem... i would love to avoid repair costs if anybody can help

  • mjhodges2 Mar 21, 2009

    I have the same problem I kept opening the door to eject the tape and removing the battery while the eject was in proccess and finally the tape ejected. I have not put another tape into it yet because one of the gears that spins in the eject cycle is making a whirring noise like it is brushing against something as it spins. I can see the white plastic gear spinning at the center bottom of the carriage but I do not see what is causing the friction noise. At least I got my tape that had good footage on it, out of the camera. Can a $200 camera be fixed?

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I do agree with Simplemitch.

Posted on Aug 05, 2008

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  • Master
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It's EXTREMELY tricky and runs the risk of causing further damage. I strongly suggest finding a local service center to perform work of that nature.

Posted on Aug 05, 2008

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Posted on Jan 02, 2017

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Tape stuck in player - error code e13 shows


I just got a tape unstuck myself. Everytime I would hit eject it would make a clicking noise.

Here is what I did:
First I watched these videos to remove the radio.
http://www.youtube.com/watch?v=29MTa4FLjtk&feature=channel

http://www.youtube.com/watch?v=fqvk_PNo9Kg&feature=channel

Then I unscrewed the bottom panel of the radio.
Unscrew the brass screws holding in the cassette player portion of the radio.
Now flip the cassette player over to see your tape, etc.
When I pressed the eject button, I noticed a little motor with a worm gear would move a a gear which moved several other gears until it eventually moved a black gear which has a little post that moves the metal arm which moves back when pushing in a tape and moves forward when ejecting a tape. But I would get a clicking sound which seemed to be due to one gear trying to move a stuck gear.
I forgot the exact details of how I managed to get the tape out, but when I did get it out I noticed when I turned on the radio, it would act like it was trying to play a tape. But when it found out it couldn't, it would try to eject but would fail once again with the gear clicking sound.
I think I tried moving the black post on the black gear that moves the arm that pushes the tape out. Eventually I got to the point where the arm was pushed forward like it should be when a tape is ejected. At that point I was able to insert and eject a tape without any problems.

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My panasonic pv gs32 camcorder is stuck and the tape won't pop up. I get a "press reset button" message and when I do this I hear it trying to lift up and out, but it doesn't move at all. Are...


try this:

  1. Open the tape door on the bottom.
  2. LEAVE IT OPEN.
  3. Power off your camcorder and remove the battery.
  4. With the battery removed, move the power switch to ON.
  5. LEAVING THE POWER ON AND THE TAPE DOOR OPEN, replace the battery.
  6. The tape should eject without damage.

Let me know.

Oct 11, 2008 | Cameras

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