Question about Xerox Phaser 7750DN Laser Printer

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How do you reset toner counter on phaser 7750? Thanks

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On the back of the 7750 toner there is a metal piece you can push in near the end that goes in to the machine first, this will tell the printer that the toner you put in has not been installed until now. I would not suggest doing this unless the toner is full and is using geniune xerox 7750 toner.. If you refill it with generic or non-7750 toner it can damage the machine and will void any warrenty you may have left on the machine.
If you switch machines with the 7750 toner the machine will not know how much toner is remaining in that toner. Xerox changed this method on the 7760 to use a toner chip to fix this.
Hope this helps, thanks

Posted on Apr 06, 2011

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Posted on Jan 02, 2017

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1 Answer

How to clean phaser 7750


Included general maintenance video and how to clear smears from the paper.

Solution: Remove Print Smears / Printing Fuser Cleaning Pages
7750 Support Knowledge Base Remove Print Smears Fuser Cleaning...

With Troublshooting highlighted on the printer display perform the following steps:
  1. Press OK.
  2. Press the Down Arrow and scroll to Print Quality Problems.
  3. Press OK.
  4. Press the Down Arrow and scroll to Remove Print Smears.
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Repeat this process five or six times, to remove stubborn toner buildup from the fuser.
Always make sure you are matching the type of paper loaded in the printer tray(s) to the correct Paper Type front panel setting. When you load a tray with paper, the front panel will ask you to indicate the type of paper you loaded. For correct print quality and printer operation, be sure to set this correctly.
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It sounds like one of the cover or tray sensors is not working correctly. Check the actuator on the fuser cover, sometimes these break off so the printer thinks the cover is still open. If that seems ok and you have a lower tray deck unplug it to eliminate them as the cause.

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in the main menue of the printer there is a option that lets you reset it to zero but if this is a buisness printer you might have to have the company come and set it for you cause theire somtimes is a code that is entered to get to the main menue

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1 Answer

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1. Enter Service Diagnostics (back arrow botton with the "i" button soon as you turn it on) and scroll to NVRAM Access and press OK
2. Scroll to Reset CRU Life Counters and press OK. The display will show the status of all CRUs. Press OK until the Reset Counters menu is displayed.
3. in the Reset Counters menu select Yes and press OK.
4. Scroll to Tray 2 and press OK.
5. Exit diagnostics.

That's what worked for me I called a company called Iteminc they gave me the instructions and they told me to :Replace the tray 2 pick, feed and separate rollers before it starts jamming soon. www.iteminc.com is their website good luck give them a call if it does not work.

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1 Answer

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Most likely the cartridge has its own chip that is not resetable.

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