Question about Vtech Mobigo Learning System

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My son's mobigo screen looks cracked on the inside, not the touchscreen itself. It will turn on but will not load the games.

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Does the crack look like it has black ink or lines around it as well? If so, this happened to my son's Mobigo and, unfortunately, the system is now toast. I called the store where we bought it and they told me to call V-Tech because it should still be under warranty. However, V-Tech informed me that it is not under warranty for damage and that they cannot repair their toys at all. There is nothing that can be done with it. They did offer of discount for a new V-tech purchase though.

Posted on Apr 08, 2011

  • dodiemt Apr 08, 2011

    Thanks--that is what I figured, similar thing happened to a camera of mine, but I was holding out hope anyway. I may call for the discount--of course if it is so easily broken it will happen again. We had 2 Mobigos and 2 Leapster 2s (twins) and now 1 of each is out of service (since Christmas!).

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