Question about Linksys Wireless-G Broadband Router

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My husband received a brand new Dell computer today and he cannot get it connected with the router that we have. What should I do because he is making me want to rip all of my hair out. Help?

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  • Tony Apr 01, 2011

    are you connecting via wireless?

    do you know what the wireless settings are?

    encrypted?

    wireless password?

    mac filtered turn on? or off?

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Well, you will want to make sure that you have access to the network password if you have one set. Most issues i've ever had with connecting to any router has been an incorrect security setting.
1. make sure that you know the security type (ie: WEP, WPA, WPA2)
2.once you have been able to verify that, get the password for the router (if you haven't modified the passcode it is typically printed on the device).

KEEP IN MIND:
you have to know the case of the passcode. these passcodes are case sensitive, and one character off will cause it to not work.

3.make sure that in the dialogue on the computer being used, that the security settings being used in the setup are the same as the ones the router uses.
4.make sure u enter the passcode exactly the same way as it is set in the router. passcodes are case sensitive.

If there are any issues, it is probably a nuance in the software on the computer itself. routers are pretty bulletproof when it comes to any bugs, so it is usually the client device to blame for software issue.

one thing that may help is to simply unplug the router, wait a few seconds, and then plug it back in if all else fails. this will cause the router to reboot, and can sometimes iron out small bugs.

hope that helps :)

Posted on Apr 01, 2011

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