Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Hello im trying to install my singer futura in my laptop is a windows vista and when it reachs the 100% it just stops and i try to open the futura program and it saids that the machine is off or the usb is disconected /????????????

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Make sure you're plugging the USB cable from the machine intoa USB port in the BACK of your computer, not one of the front ports or a porton a USB hub. The cable and machine need more power than most of those portsprovide, a technical detail that Singer doesn't realize. Good luck!

Posted on Apr 14, 2011

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Posted on Jan 02, 2017

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My wife has a Singer C100 embroidery machine and I purchased a new laptop (windows 7) for her. When I tried to load on her ''Futura'' software it will not load. It went so far and then stopped. The files...


I've read about quite a few people having issues with Vista, so Windows 7 may not be supported yet, you may want to try calling singer or windows or both to see if there is some kind of patch or update

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No it's not, All Singer futura users should be intitled to a 100% refund, or Singer should install new chips in the c-100's for former users. This is obsurb! you invest in the machine, and when the software upgrades itself, you are unable to use your machine. This is so awful

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Singer CE0100 Futura connection error....


Hi I had the same problem sent question to Singer and this was their reply

"Do you have Vista 32-bit or Vista 64-bits? Unfortunately the CE-100/200 machine will not be compatible with either Vista 64-bit systems or the newest Windows 7 computers. The CE-100/200 will only be compatible with Windows 98 through Vista 32-bit operating systems.

This appears to be a hardware issue and not something that we will be able to create a patch to correct. Drivers necessary for 64-bit operating systems are not compatible with the CE-100/200 machines." so I guess we are SOL

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My software won't run on the vista windows


I had the same problem. I called a singer service center and he told me that was a major issue with the futura....no software made for Vista. I was determined to find a solution and finally found a patch. Here you go: http://www.futura-support.com/downloads/patch.htm#

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I have installed my Futura CE 150 software but when I connect to the machine, I get an error message - saying the cable in not connected or power is off. Tried to repeat several times but its not working. Please help!

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Search for troubleshooting utility in your Futura folder, launch it and send report to Singer. It is quite difficult to determine the root of the problem without your pc configuration and Futura folder content info.

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Bit out of my league can I suggest you talk to a computer expert.
My limited knowledge tells me while trying to update, your previous software package has been corrupted.

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check for your disk size!
try to check also for the software properties labeled on the CD especially its memory and disk allocation requirements!
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Vista unable to install Futura software


I found a solution that seemed to work for my setup (Vista-Futura 200): Go to the Futura support site www.futura-support.com . Choose "Service Updates" from the left-hand Menu. Choose "Quantum® FUTURA™ (CE-200) Owners running Windows XP Service Pack 2 operating system WITH one or more of the Options (AutoPunch, CrossStitch, PhotoStitch, and HyperFont) installed". Look for the bullet-point list in the explanations. It says there: "If you own the AutoPunch Option and you could not successfully install it, download the Service Update by clicking here." Select the highlighted link, download the patch and install it. Worked fine for me, I hope it helps you, too.

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