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Hi,I recommend to connect it to your PC and open " iTunes" program and update the Apple operating system of your phone thru iTunes pgogram .. than everything will be running properly.. I assume that your phone is not Jail-braked and open for official Apple OS update... Take care.....
if the screen should lockup for any reason, pull batt out and reinsert, then power back up. this should clear the problem. just a reminder, there seems to be a bug in the firmware program, try updating it.
TO update the phone software you can contact the your mobile care authentic units or one the mobile you go to settings ->phone mgmt->options->software update.
NOTE:you may require internet connectionand data charges may apply
I have this same problem!! My first xenon I got was having transparent screen problems and I took it to the warranty center and they gave me and new one. After having this new one for about a month it starting to have negative color problems. I'm going to take it to the warranty center again and see what they say this time.. Even though they'll probably just give me a new one. Oh well. Eventually with enough complaining about these problems I will get a whole new phone from them I hope. If you call at&t they will tell you it's a phone issue and there's nothing they can do except transfer your call to the warranty center and they will send you a new one. It's worth a try though.
Your firmware seems to have got corrupted. Please update the firmware. But beware, if you do it yourself then only the corrupted files will get re-installed.. While if you get it done thru Nokia Care then the whole firmware will get updated to the latest one.
Updating the phone software (firmware) will probably solve this problem. Try it before changing the screen. If you don't feel you can do this, have it done by a repair/sales shop.
You need to download the latest Sony Ericsson PC Suite to do an update on your phone.
Before updating software you should check that there’s a newer version of software available. For your problem, do it anyway.
When updating software on Mobs, be sure to:
HAVE A FULLY CHARGED BATTERY INSERTED;
PUT IT ON GENERAL PROFILE;
TURN OFF YOUR PIN NUMBER;
CONNECT YOUR CHARGER TO YOUR MOB AND SWITCH IT ON;
DO NOT ----- DO NOT ---- TOUCH YOUR PHONE WHILE THE UPDATE IS GOING ON;
THIS CAN TAKE 30 MINUTES OR MORE.
And obviously don’t unplug the phone from the PC.
Be patient, you may have to do a restart or two on your mob afterwards. Even remove the battery to get it going again (not recommended). But give it plenty of time.
It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you’re up the creek without a paddle...
I did an update on a Sony Eric 810i it took nearly two hours.
More... Your phone turns itself on and off, sometimes more than once while updating software, you should leave it well alone during the update.
“The world's as ugly as sin, and almost as delightful.”
Goto Sony Ericson website and download the update service.
Run it and follow the instructions. If the system says you already have the latest software click on continue anyway. Let the phone update and you will have your phone back.. Worked for me about 10 minutes ago.