Question about GE Profile WPXH214F

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I have a GE profile washer and the door will not unlock. I have shut the washer off and unplugged from the wall but still have the same results.

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Hi.... you have something in your drain pump or you need a new pump...

Posted on Apr 01, 2011

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The screen is blank on my GE Profile Harmony washer. Serial number AM400360M. I unpluged the washer for 5 minutes with no results.


no power? check terminal block, check push start button, and timer power unit, also a blown fuse may cause a complete shutdown

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Front load GE Profile washing Machine is locked and non- responsive


Try turning the power off at the wall switch so your display goes blank. These locks are safety devices set on a timer which had been affected by your power cut. After about two minutes you should hear a click and the door lock should be released. Hope this helps

Mar 03, 2013 | Washing Machines

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The door is open on my ge front load washer but it says it is locked. Door wont close and I cant get anything to work. I tried shutting off the power for about 5 minutes and this did not help.


You should be able to access the door lock from the bottom panel. Unplug the machine and open bottom panel reach up on the side of the lock. It should have a tab or pull hanging down that takes a little pull to unlock it. Do that and see if it'll unlock. If not you might just have to buy a new door latch/lock.

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I'm unable to set GE Profile Arctica ridge to recommended temp


OK, First let us check the compressor to see if running or trying to start. Pull away from wall and unplug from wall. Remove lower cover and feel the compressor top of the to see if too hot to hold hand there, cool or warm. look inside freezer and tell me if ice is building on rear wall. Answer that and I will be able to tell you what we need to do, Thanks, Sea Breeze

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GE Profil washer will not turn on. There is


unplug it from the wall for 1 min plug back in and this will reboot the pcb controller

Sep 01, 2009 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

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GE Profile Washer WPSR3120W2WW agitates but won't drain/spin


Your drain line is more than likely plugged with a sock or something of that nature.

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GE washer: door won't unlock


We had the same problem and there is a wiring harness right at the door and I guess over time closing the door or the vibration from the spin cycle worked it loose. It would click and click like it was trying to lock but then the cycle would not start and it would just humm like it was trying to start the water. Make sure before you start to unplug the washer. The harness plug is on the side of the drum right at the door. If you take the bottom panel off and take the bottom two screws out and pull the panel out as much as you can you can see it there on the side. Just plug it back in and you are good to go.

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1 Answer

The water will not stop coming out of the door dispenser


1 of two things. 1)the switch at the dispense flap has failed. 2) the water valve solenoid that the sitch activates has failed. you will need to pull the unit away from the wall and remove the bottom panel...on the right side you will see the valve assembly. remove the power connection to the vavles....then turn your water on...water out of dispenser means bad solenoid/valve....no water means bad dispenser switch.if its the switch you can leave the solenoid to the dispenser unplugged until you get the part.

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Ge profile front load washing machine demo mode


I called General Electric and this is the solution:


unplug the machine for 2 to 3 minutes.

Plug it back in the wall

Do not put the power back on.

Open the door

Press the start/pause button 5-6 times

The display will say demo exiting...

This works. Also don't forget to remove the shipping bolts before starting your washing machine!!

Good washing!!

Jan 04, 2009 | Zanussi IZ141W Front Load Washer

1 Answer

Ge washing machine


Door not shut Check that the door is properly shut.Faulty interlock A faulty interlock might not allow the door to shut properly. Find your door interlock here and replace, or contact a qualified repairer.
No power Check the flex, plug wiring, fuse and mains supply for faults.
Faulty on/off switch Check the power light if fitted. Replace your on/off switch.
Water supply disconnected or off If a washer dryer cannot load water it cannot start a wash cycle. Check water supply.

Jul 23, 2008 | GE Profile Prodigy WPSE4200A

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