Question about SanDisk Sansa Clip MP3 Player

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I have a SanDisk Clip 2GB that is about 2 years old. When it is not plugged into a power source I cannot turn on the player. When it is plugged into the car adapter, it will turn on and play. While it is plugged into my laptop, it just says connected and nothing happens when I press any/all buttons.

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  • 155 Answers

When your player is connected to the car stereo it is simply acting like any USB source.. your car stereo is not writing to it or exchanging information.

When the player is hooked to the laptop or any pc it is acting like an external read write drive.. data is being exchanged.. so the buttons are disabled on the device.

Chances are the rechargeable battery has failed. This unit does not allow for replacement of this battery. It can still function the way you are using it.. but not on it's own. When you attach it to either car stereo or laptop the unit is getting power via the USB connection.

You can try a reset to see if that helps.. Slide the power button up and hold it for 20 seconds.. release.. and try to power on again.

Update the firmware..

I hope your battery has not died..they last a long time.. but not forever.

Best of luck

Posted on Apr 02, 2011

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1 Answer

My problem is whenever my mp3 player is pluger into my charger or computer, it works perfect. but when i take it out, it turns off and it won't turn back on. why.


It sounds like the internal battery is bad.

When plugged into your computer or the charger those devices are giving your mp3 player an electrical current. When you remove the mp3 player from the source providing the power, the internal battery is not able to continue powering it because it is no longer good.

Unfortunately the SanDisk Sansa Clip MP3 Player's internal re-chargeable battery is not replaceable.

If you still have any time left on your One Year warranty you could have the device replaced.

Good Luck! Thanks for using FixYa!

Apr 21, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

My Sansa Clip died after installing Rockbox!


Maybe installing Rockbox makes your device corruption. If plug the device to pc, the pc still recognize it, update new firmware from sandisk official site, http://forums.sandisk.com/sansa/
Good luck

Apr 19, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk sansa clip 1gb wont turn on


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

The screen is dim it is on the last song played it won't do anything won't turn off but won't play either, It worked fine this morning help please It is a sansa clip 2gb I've had it since Sept. 09


Sansa Clip won't turn off right? push up power button and hold it for 10 to 20 second, your device will turn off now.
After that, you should update your new firmware from sandisk forum, you should check Sansa Clip or Sansa Clip+ from the following web,
http://forums.sandisk.com/sansa/
Good luck

Jan 25, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa 2gb mp3 player won't turn on. When I plug it into the computer it shows the charging screen and it is charging but as soon as i take it off it won't work. I have had it for...possibly a year or...


first try a software reset...press and hold the power button in on position for a minute or so then try powering up normally..if tht doesnt work,the battery wire may have snapped...you will need to open up the unit and re-solder the wire.

Sep 07, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip will not turn on.


hey dude something is lose inside it has no connection to the battery but the actual port that you plug your pc in does ... myn is also like that and iv had it for a year now,,,,

Jul 09, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk 2GB Sansa clip will not charge with USB.


The problem maybe the usb cord or it maybe the hardrive in the monitor hooked up to the network drive. If this doesent help i will try to help as much as possible.

May 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Looking for a repair source for my Sandisk Sansa Clip


you can contact the maker but chances are the repair costs will far exceed the purchase price.
WWW.SANDISK.COM

Mar 28, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Where can i find the driver for sansa clip mp3 2gb? where i can find the driver for sansa clip mp3 2gb


Go to sandisk.com. Click on downloads. Select sansa clip from the product list, then your operating system. You can get the updated driver and user manual.

Dec 10, 2008 | SanDisk Sansa Clip MP3 Player

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