Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Scanner unit trapped paper around roller how do we get to the roller at the front to remove the paper without damaging the paper

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Click the link below and scroll down a little and there is a video that will show you how to remove any paper jam

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618274&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3752456


Let me know if this has fixed the issue of I can help with anything else,
Thanks

Posted on Mar 31, 2011

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Posted on Jan 02, 2017

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I have a Dell 1320c printer and there is a part that I need to replace but I have n idea what it is called. When you open the front it is on the very top. It is the last roller the paper goes through


the last set of rollers are fuser rollers you have a heat roller and a pressure roller the pressure roller is made of rubber and the heat roller is made of aluminium.from the your question im guessing that the paper is wrapped around the heat roller. if this roller has scratches in the serface it does need replacingalso if the pressure roller is damaged it also will cause a papetr jam.
also you should check that all of the picker fingers are all in place and clean.

Feb 12, 2015 | Dell 1320c Laser Printer

1 Answer

The paper partially feeds in the upper tray and then you hear a grinding noise and it says scanner failure


clean the rollers
Used a clean paper
Open the area the paper feeds in on the scanner
lift the roller
without paper try to make a copy
press the flag-like hardware part on the ground portion of the scanner feeder
then forcefully put the whiteroller to the ground as if its trying to make a copy without the paper
to test if its working fine while you are pressing down the flag structure on the ground area also do it 2x

- wipe the rollers
- specially the one that feeds up the paper
try to scan again
- in case no go
= remove all removable parts
paper, cartridges ,black box and power supply
lift the printer turn it upside down makse sure the cover is open
so taht any foreign material will fall
shake it for 5x
return all the parts
- in case no go
have a printer repair on your area
usually its only on the rollers

- Hope it help

May 28, 2011 | Computers & Internet

2 Answers

I cannot Fax multple pages otherwise the machine jams. I need to feed 1 page at a time which is not ideal. Is there a way to overcome this?


Paper jam usually happens due to dirty or in some cases worn out paper pick up roller. I think, cleaning the pickup roller would fix the issue. Remove the paper input tray. Open the top cover (ADF) by pulling it from the back (where the paper goes) towards the front to open the scanner as indicated below
creativetech_32.jpg

Inspect for any tron peices of paper dirt etc. Locate the rollers and clean them with a soft, damp, lint-free cloth. Also, you may clean the Sheet-fed scanner (Mirror and white platten) for better copy/ scan results with a dry cloth. DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.

Let me know if any further clarification/ assistance is required.
Hope it helps! Good Luck!
Don't forget to convey your feedback
CreativeTECH

Mar 04, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

While printing 2 or 3 lines it shows paper jam message. Can't print even a page!!!


make sure you don't have any small pieces of paper stuck in the printer s.gif s.gif s.gif
Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door c00108288.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
  5. From the rear access door opening, remove the jammed paper.
  6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  7. Reinstall the rear access door.
  8. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.

Jan 10, 2011 | HP Deskjet F4100 All-In-One InkJet Printer

1 Answer

Please advise what you charge for solving following problem:\r\n"Paper jam on Brother MFC-260C:Following Brother User's Guide, I removed the Jam Clear Cover, and pulled out jammed paper, but got only...


1. Unplug machines power cord from the power outlet. 2. Lift the scanner cover using the plastic tabs, located on the left and right side of the machine until it locks securely into the open position. 4c89ecbe03c0173ae1000000cd8620c6.gif 3. Remove all of the paper scraps stuck inside the machine. NOTE: The print head can be moved manually with hand to assist with removing all of the paper scraps. 4c89ed1103c0173ae1000000cd8620c6.gif

4. Turn the machine around and open the Jam Clear Cover (1). Look inside the machine and remove any jammed paper. Then close the Jam Clear Cover (1).


4c89ed6103c0173ae1000000cd8620c6.jpg


5. After removing all of the paper scraps, Close the scanner cover by lifting the scanner cover to release the lock. Gently push the green scanner cover support down and then close the cover.

6. Remove the paper tray from the machine.


4c89edc803c0173ae1000000cd8620c6.gif


7. Place one of your hands under the LCD unit and into the opening of where the paper tray was.

8. Using your hand, lift the front of the machine approximately 6 inches off the surface.

4c899e3b1aad6d37e1000000cd8620c6.jpg


9. Look inside the tray areas roof of the machine and you should see a row of black rollers. See picture below.

4c899f921aad6d37e1000000cd8620c6.jpg

10. Look in-between each of the black rollers for a piece of stuck scrap paper. (A flash light may need to be used if you are having trouble locating the paper scrap).


4c898807276d1739e1000000cd8620c6.jpg


11. Using a pair of tweezers, the paper scrap can be easily removed from the exit rollers.

12. Place the machine gently down onto the surface.

- If paper scraps were found and removed from the machine, continue to STEP 13.

- If no paper scraps were found inside the machine, the paper in the tray may be causing the issue. If the paper is slightly curled, the print head will catch the edge of the paper and tear it. To resolve the issue, the paper must be replaced.

- If you do not have replacement paper, follow the rest of this solution, after you have replaced the paper.

- If you replaced the paper, continue to STEP 13.

13. Put the paper tray back into the machine.

4c898ab7276d1739e1000000cd8620c6.gif

Dec 18, 2010 | Brother Office Equipment & Supplies

1 Answer

I have hp officejet 6210 problem with paper not loading


Turn off the HP product and turn it around so the back of the unit faces you.
·Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
·Locate the rear access door and then open it by turning the dial counter-clockwise and then pulling the door toward you.
·Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
Click How to buy on this page to order replacement parts.
·From the rear access door opening, remove the jammed paper. If some of the jammed paper cannot be removed from the rear access opening, carefully remove it from the front of the unit.
·Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
·Reinstall the rear access door.
·Reconnect the power cord to the unit and turn the unit on.

May 29, 2017 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Canon DR-3080cii paperjam


The 3 paper sensors are located along the center of the paper path. They are: Registration (lever type) on the bottom between separation & registration. Look for lever damage or torn paper. Scan Start (reflective) on the top between registration & front reading roller. Clean the sensor window with qtip & alcohol. Delivery (lever) at the eject roller. Same as reg, but harder to see due to location.The feed roller exchange kit is 6915A001. The rollers in this machine are not considered user replaceable. 

Oct 09, 2008 | Canon DR-3080CII Path-Through Flatbed...

1 Answer

HP ALL IN ONE PRINTER


Follow these steps to clear paper jam

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Jun 19, 2008 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Can't Print on Card


I had the same problem with my 3 year old HP Officejet 5610. Feeding heavy paper or white card stock would result in a paper jam. The card stock would start to feed, but then stop half way. The pinch rollers seemed to spin without advancing the paper, even if the paper was fed one sheet at a time.

Solution: Clean the rubber pinch rollers with isopropyl rubbing alcohol. Partial disassembly/reassembly required.

To access the rollers, remove the scanner plate:
1. Disconnect power, USB, and phone cables.
2. Open up the scanner sheet feeder by tilting it left.
3. Unlatch the scanner scanner feeder so that it opens completely vertical. Latch is on front hinge only.
4. Remove the 4 corner hex screws on the scanner plate. Remove the 2 hex screws on the sheet feeder. (I used a small flat blade screw driver in the hex heads)
4. Lift the plate and sheet feeder away from printer box. Disconnect the 2 flat cable wires from the circuit board.
5. Scrub rubber pinch rollers with alcohol on a swab. Dry thoughly.
6. Reassemble. (NOTE: This is a good time to clean the underside of the glass plate and the scanner head)

Oct 18, 2007 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Printer won't release patper after printing


Print a self-test page from the unit to verify that it is working correctly. On the unit front panel, press Setup, press 1, and then press 5. CAUTION: Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit. Turn off the HP product and turn it around so the back of the unit faces you. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 2: Removing the rear access door Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts. From the rear access door opening, remove the jammed paper. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Reinstall the rear access door. Reconnect the power cord to the unit and turn the unit on. Ray

Jun 18, 2007 | HP Officejet 4215v All-in-One Printer

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