Question about Greenstreet Software National Geographic Greeting Cards

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I have installed greenstreet National Geographic greeting cards on my Windows 7 PC and designed a card but it will not print even though the print job appears in my HP print queue.

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Hi There and Welcome to FixYa.

There could be a communication block between the computer and printer and this can easily be resolved by trying out the following :

  • Do a hard reboot on the printer - by turning it OFF then wait for a few seconds before turning it back on.
  • Restart the computer
  • Clear the print queue
  • Try to print again
If it's still not working, then you may want to check if there's a paper jam in the printer which halts the printing operation. I would recommend to try and print out a document from another application and see if it has different results.

Please let me know, Thanks for using FixYa.

Posted on Mar 31, 2011

  • Arvin Antonio Mercado
    Arvin Antonio Mercado Apr 01, 2011

    If there are other issues surrounding this, please let me know.

  • Arvin Antonio Mercado
    Arvin Antonio Mercado Apr 01, 2011

    Please let me know if there's anything else that I can help you with surrounding this.

    Thank you.

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