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Hp. color laser 8550 printer already replaced 2 imaging drum units, still asking for image drum, is there any way to reset this drum counter, before using a 3rd drum? Thanks

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Yes, please try to restore the factory setting if you have an LCD menu screen on your printer. I beleive message drum error message will disappear. I hope it helps you. Regards

Posted on Mar 31, 2011

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1 Answer

How can I enter the Tech Mode to reset the counters?


Imaging drum reset chip Ebay £15
http://www.ebay.co.uk/sch/i.html?_odkw=Imaging+Drum+reset+chip+for+Samsung+Xpress+SL+C410W+Xpress+SL+C460FW+SL+C460W&_osacat=0&_from=R40&_trksid=p2045573.m570.l1313.TR0.TRC0.H0.XImaging+Drum+reset+chip+for+Samsung+Xpress.TRS0&_nkw=Imaging+Drum+reset+chip+for+Samsung+Xpress&_sacat=0

Mar 15, 2016 | Samsung Xpress SL-C460FW Laser...

1 Answer

Reset the drum counter


When you replace the image unit for the color that needs to be replaced then the chip on the NEW IMAGE will tell the printer good to go.

Dec 12, 2012 | Minolta magicolor 3100 Laser Printer

1 Answer

Ill already replace imaging unit. How can it ask for a code?


when you replaced the image unit did you reset the counter for the drum

Feb 14, 2011 | Konica Minolta DiALTA Di200 Copier

1 Answer

Printer indicates toner and error light have replaced imaging drum and toner still lite


if the imaging drum has been replaced already, you may have to reset the counter for it. To reset its counter, press and hold the CANCEL button cancel_button_0.jpg until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

Aug 25, 2010 | Dell 1720dn Laser Printer

1 Answer

I changed the drum and there's still a message saying order drum....is there a way to reset that?


(from Okidata's support site)

After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum.
1. Turn the printer on while holding the MENU 1/Menu 2 button. USERMNT displays in the control panel window.
2. Press MENU 1/Menu 2 three times. DRUM CNT RESET displays.
3. Press ENTER. The counter will reset and the printer will go ON-LINE.

Jun 30, 2010 | OKI Electric Industry B4600 Laser Printer

1 Answer

I replaced the Imaging Durm,but the light is still flashing w/ the error light. It's a Dell 1720dn Service Tag 25MS7D1


Did you reset the counter?
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button cancel_button_0.jpg until all lights flash in sequence.

I hope this helps.

Cindy Wells

May 20, 2010 | Dell 1720dn Laser Printer

1 Answer

Says to change drum, changed drum and still says "change drum", will not print.....


After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum.
1. Turn the printer on while holding the MENU 1/Menu 2 button. USERMNT displays in the control panel window.
2. Press MENU 1/Menu 2 three times. DRUM CNT RESET displays.
3. Press ENTER. The counter will reset and the printer will go ON-LINE.

Dec 16, 2009 | OKI Electric Industry B4600 Laser Printer

2 Answers

Orange light is flashing and printer is not printing. It is not the crescent , not the triangle, but the one abve the triangle and below the colored catridge rotation button.


Imaging drum is empty or missing (Error 40204) Light pattern c00187081.jpg Description The imaging drum is empty or missing. The imaging drum light is blinking, and then printer stops printing. An error 40204 is written to the event log. The printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
Imaging drum e-label reader is faulty (Error 10004) Light pattern c00187081.jpg Description The imaging drum light is blinking, and then printer stops printing. An error 10004 is written to the event log. The imaging drum e-label reader is faulty and the printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.

Apr 27, 2009 | HP Color Laser 2550N Printer

2 Answers

Dell 1700 image drum


After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.

Dec 13, 2007 | Dell 1710n Laser Printer

1 Answer

Page count unreasonable


Re you using genuine HP NEW cartridges? If not, you must make sure that whoever has re manufactured the ones you are using has replaced the chip on the cartridge. This tells the machine how many copies are on the cartridge.

Nov 14, 2007 | HP LaserJet 2550L Printer

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