Question about Sony VAIO VGN-FW285J/H Laptop

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Usb ports not recognizing pen drive, external drive, ipods or iphones but 2 out of 3 usb ports will charge the ipod and iphone. please help!! I've tried unplugging, removing battery, device manager says they are fine. I have tried disable and enable again. is the motherboard dying or can we just replace the 3 usb ports? thanks!!

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Generally USB ports are part of the motherboard so you will not be able to replace just the USB ports. you can try to uninstall the USB controllers in device manager then reboot your computer. they should automatically get reinstalled. also try booting to safemode and check if it will recognize your USB devices.

*if you get a pop up for found new hardware when you plug in any of your USB devices then it would usually indicate that the hardware is working fine and the problem is with your OS

Posted on Mar 31, 2011

  • suzy_oppedis Mar 31, 2011

    Thanks I tried that still the same device malfunctioned error even without anything plugged in and the device manager says everything is working properly.

  • suzy_oppedis Apr 01, 2011

    I DONT get a pop up for new hardware found.... any other ideas?

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