Question about Samsung HL-S5679W 56" HDTV

2 Answers

I have problems with my picture. It looks zoomed in and is very poor. The picture looks like it changes colors and has shadows throughout the picture. Whats wrong with it. Is it a DMD board, DMD chip or is it the main input board. Please help..

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  • 32 more comments 
  • Ahmose Avin
    Ahmose Avin Mar 31, 2011

    what are you talking about. This is not an LCD it's a LED DLP SAMSUNG. Do you know how to troubleshoot this set. If not thanks for the help. The model # is in bold letters above.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    ok no problem. whats your email address and I will send you pictures and a short video. I tested a different digital and analog boards and that didn't fix the problem. Please remember this is a DLP LED model. No color wheel or lamp.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    ok I uploaded them but I don't see them listed. I listed them under photo.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    Free Image Hosting View Photos Funny Pics
    See more photo images here!

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    http://www.imagehousing.com/image/693097




    http://www.imagehousing.com/image/693098



  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    yes, it really looks black and white and the colors keep changing in the back ground. the edges are cut off if it was on the zoom aspect. what do you think is the issue

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    ok now that I did that it seems like a double image on the screen. The image is so large that it looks wrapped now. So the image that should be on the right side is on the left and vice versa. What do you think is doing that.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    ok will do. quick question can I use any remote or does it have to be the factory remote for this set. I don't have the original remote but I do have a universal. Will that do the job.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    ok so I'm using my remote from my samsung lcd. its not letting me go to the service menu. this time when the tv cam up I had a perfect size picture but the colors are still shot and now its flashing and blinking.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    OK so no luck. I've tried 2 samsung remotes. One from a lcd flat screen and the other from a dlp. I even tried a harmony universal but still no luck. The screen is flashing, blinking and wrapped around again.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    ok so I'll order one right now. Do you think it might be something else besides the DMD board or chip.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    OK. I just ordered the remote and it should be here by next week. I already replaced the caps on the power supply board and tested. I am getting all correct voltages. I also replaced the digital and analog board with a good one I had here already but the same outcome. So I guess that narrows it down a lot. Thanks for all of your help. I only like dealing with you because people on here don't make any sense sometimes and I know the basics but it seems like a lot of them don't.

  • Ahmose Avin
    Ahmose Avin Apr 01, 2011

    quick question. what do you know about the Samsung HP-R5052 models. I've never seen a flat panel with so many boards in it and really don't know where to start.

  • Ahmose Avin
    Ahmose Avin Apr 02, 2011

    Hi, I hope you got some rest. So with this Samsung HP-R5052. I have sound but no picture. I can control everything but still no picture. I'm not familiar with this set so I don't know if its a buffer board or a Y sustainer board which are common to go bad on these sets. Please let me know what you think. Thanks

  • Ahmose Avin
    Ahmose Avin Apr 02, 2011

    can it be a power board. the fan on the main input board doesn't turn on at all.

  • Ahmose Avin
    Ahmose Avin Apr 02, 2011

    ok so I have the service manual. What should I look for and do you need a copy so you can help me better.

  • Ahmose Avin
    Ahmose Avin Apr 03, 2011

    ok I went to the site and it doesn't look like a download site. please verify site for me please. Thanks

  • Ahmose Avin
    Ahmose Avin Apr 03, 2011

    http://www.mediafire.com/?6afwtdrggdgb8m... LET ME KNOW IF YOU GOT THIS.

  • Ahmose Avin
    Ahmose Avin Apr 04, 2011

    Hi, any luck. So what do you think.

  • Ahmose Avin
    Ahmose Avin Apr 05, 2011

    ok so I got the remote for the samsung and when I do the 1-8-2 power the service menu doesn't come up. Is there another code to use or am I doing something wrong.

  • Ahmose Avin
    Ahmose Avin Apr 05, 2011

    OK so I've tried several times and its still not coming up for me. Any suggestions.


  • Ahmose Avin
    Ahmose Avin Apr 05, 2011

    so what do you think the reason I'm not getting to the service menu.

  • Ahmose Avin
    Ahmose Avin Apr 05, 2011

    ok so its mute-1-8-2 power. I got it to go to the service menu but when I get there I can't go up and down and the TV resets itself shortly after. I turns off and I have no control in the service menu.

  • Ahmose Avin
    Ahmose Avin Apr 05, 2011

    no problem. I tried and its still not letting me control the options. It doesn't stay on for then 30 seconds. Whenever I'm in the service option it turns the TV off. Why is it doing that.

  • Ahmose Avin
    Ahmose Avin Apr 06, 2011

    after it turns off the standby light comes on when the TV is off. No error codes or blinks or anything or that nature.

  • Ahmose Avin
    Ahmose Avin Apr 06, 2011

    ok will do. thanks

  • Ahmose Avin
    Ahmose Avin Apr 06, 2011

    Hi, I believe the part # is BP41-00267A. PLEASE LET ME KNOW WHAT YOU FIND. THANKS AGAIN.

  • Ahmose Avin
    Ahmose Avin Apr 07, 2011

    Hi, I just took it off and apart. Thats the part # listed. BP41-00267A

  • Ahmose Avin
    Ahmose Avin Apr 07, 2011

    Hi, the link you posted was a picture of the part. The part # I gave you was the # on the board. You didn't post where I can get the part from. Do you know where I can find one for a reasonable price.

  • Ahmose Avin
    Ahmose Avin Apr 07, 2011

    Hi, any luck on finding that board.

  • Ahmose Avin
    Ahmose Avin Apr 09, 2011

    Hi, ok this is what I found. Part # bp94-02268a on the back of the DMD board.

  • Ahmose Avin
    Ahmose Avin Apr 09, 2011

    OK THANKS FOR ALL OF YOUR HELP WITH THIS TV. I HAVE ANOTHER ONE THAT I NEED HELP WITH. ITS A HITACHI PLASMA P50S601. WHEN YOU TURN IT ON THE TOP HALF OF THE SCREEN FLASHES THEN THE TV TURNS ITSELF OFF. ANY IDEAS ON WHAT THE PROBLEM COULD BE. THANKS.

  • Ahmose Avin
    Ahmose Avin Apr 09, 2011

    ok np. Thanks again and get some rest.

  • Ahmose Avin
    Ahmose Avin Apr 12, 2011

    Thank you so much for all of your help and hard work and long hours. I will be posting more if you can help I would greatly appreciate it.

  • ×

    2 Answers

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    • Master
    • 4,889 Answers

    Before I can suggest anything its best if you can get me an image of the screen with the tv on so that I can see for myself.

    Posted on Mar 31, 2011

    • 24 more comments 
    • eagle338
      eagle338 Apr 01, 2011

      Yes I know that. Thank you for letting me know anyways. Can you please upload the image to
      http://www.imagehousing.com
      The reason is because posting my e-mail here increases the risk of spammers getting hold of it when the thread closes(the solution becomes visible to all users of this site).

      Sai

    • eagle338
      eagle338 Apr 01, 2011

      Please upload it, copy the link to the sharing image and paste it here so that I can have a look.

    • eagle338
      eagle338 Apr 01, 2011

      Ok are you referring to the shades of red that have affected parts of the image(looks prominent over the black color of the camera)? I do not see any zoomed in effect. Do you mean the edges of the picture are cut off?

    • eagle338
      eagle338 Apr 01, 2011

      Lets deal with the zoomed image first. Did you try adjusting the aspect ratio? Try both 16:9 and 4:3 that are the ideal ratios for this tv

    • eagle338
      eagle338 Apr 01, 2011

      Before we assume that its a DMD issue try this.
      Press 1-8-2-POWER in rapid succession on the remote to access the Service mode
      Select ADV7401(S) in the service menu
      Choose AUTO COLOR for Auto Color function execution. Let it complete and see if there is any improvement

    • eagle338
      eagle338 Apr 01, 2011

      I doubt it. Service adjustments can only be performed from a factory remote. However you can try but there's a good chance that it won't work.

    • eagle338
      eagle338 Apr 01, 2011

      LCD remote? You should use the original remote that comes with your tv. No other remote will do the job. You can obtain one from Samsung parts
      http://www.samsungparts.com/Products/Par...

    • eagle338
      eagle338 Apr 01, 2011

      Unlikely but I would like to be sure that it cannot be fixed by adjustments before you order the part. More often than not it can be fixed. We will also perform a CCI and Index Delay adjustment routine if the color correction does not work

    • eagle338
      eagle338 Apr 01, 2011

      Thank you for your appreciation. I really appreciate it :)

    • eagle338
      eagle338 Apr 01, 2011

      Its a plasma so thats obvious. 4 buffer boars, 2 sustain boards, logic control board, Main A/V board power supply . Yes I do work on plasmas too but its 4 AM here in India and I am really really tired. We will deal with the plasma in the morning.

    • eagle338
      eagle338 Apr 02, 2011

      It can be the buffer boards and/or the sustain boards. The only sureshot way to identify the problem would be to obtain a service manual. I will look up my collection and let you know if I find one or you can easy purchase one online.

    • eagle338
      eagle338 Apr 03, 2011

      No its unlikely. If the power supply is faulty it will trigger an error code right away. Yes you can upload a copy to medifire.com and get me the link so that I can have a look.

    • eagle338
      eagle338 Apr 03, 2011

      Is this the site you have gone to?
      http://www.mediafire.com/

    • eagle338
      eagle338 Apr 03, 2011

      Ok. Downloading it now.

    • eagle338
      eagle338 Apr 04, 2011

      See Troubleshooting section 6-2-3 No Picture (When audio is normal). The troubleshooting checklist is completely given in that. You will need a multimeter to test the voltages though. Try it and if you cannot figure out something let me know

    • eagle338
      eagle338 Apr 05, 2011

      That is the combination. The keys have to be pressed in rapid succession when the tv is in standby mode. So please try again and let me know

    • eagle338
      eagle338 Apr 05, 2011

      You have to use the direction keys to scroll and the menu key to select an option/sub-menu. Sorry I forgot to mention that.

    • eagle338
      eagle338 Apr 06, 2011

      Woah! Haven't seen that one before! And what happens after it turns off, like status of LED etc.,?

    • eagle338
      eagle338 Apr 06, 2011

      If the service mode cannot be used then I am afraid no adjustments are possible. You will have to replace the DMD board to resolve this. Please get me the part number off the board(its located in the optical engine) so that I can find you a replacement

    • eagle338
      eagle338 Apr 06, 2011

      I never had any doubt that it was the DMD but I just hoped that we can rectify it through adjustments to save you a few 100's of $, but it was not to be.

    • eagle338
      eagle338 Apr 06, 2011

      BP41-00267A is the part number of the entire light engine. Not just the DMD. The board will look like this. Notice the large DLP chip at the center.
      http://forum.ecoustics.com/bbs/messages/...

    • eagle338
      eagle338 Apr 07, 2011

      I have already posted link to the part

    • eagle338
      eagle338 Apr 07, 2011

      Oops! Sorry about that. I though I posted the link to the part. Anyways I had no luck finding it so far. It only shows the light engine. SO here's the plan. Any other numbers on the board? There will be something like BP94xxxxx. Can you please get me that as well?

    • eagle338
      eagle338 Apr 09, 2011

      Ok that is the part but no luck finding it so far. I suggest you give a ring to samsung parts and ask them if the part has been superceded by some other alternate part. Call them at 1-800-627-4368

    • eagle338
      eagle338 Apr 09, 2011

      Its 10 minutes to midnight here and I am feeling very very tired. We will deal with the other tv in the morning. OK?

    • eagle338
      eagle338 Apr 12, 2011

      Yes sure. Bring it on!

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    • Master
    • 1,622 Answers

    Either way, it is one of two things - one of the board assemblies - one of the boards in your LCD has a bad component. Without knowing the brand, hard to say what. It's unlikely you can fix it yourself, as it is probably a layered IC board. Likely replacement cost - 6-700

    or it's the lamp.

    How to Repair a Samsung LCD TV if it has Shows Red Shadows



    Power down your Samsung television and leave the power off for a few minutes. Sometimes simply leaving the television off for an extended period of time can correct the red shadow issue.


    Check cable connections running into the LCD TV. If the cables running into the TV from an outside source (such as a blu-ray player or cable receiver) aren't completely inserted into the ports on the television, you can experience reduced picture quality. Look at every single cable that connects to the Samsung LCD and push the cables completely into the television audio/video ports.


    Press the "Menu" button on the Samsung LCD's remote control, then select "Picture." Scroll through the options and select the "Hue." This controls the red and green of the image. Press the right directional arrow to increase the amount of green in the picture (and lower the amount of red in the image).


    Move down to the "Advanced Options" and select "White Balance." When the white balance option appears, select the "Red" white balance and move it down to the lowest level. This reduces the amount of red in any particular shot and can correct your red shadow issues.

    Posted on Mar 31, 2011

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