a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Printers often go off line for no reason. It can be genuinely off line or the pc is just not seeing the printer anymore To put it back on line all you need to do is open the print queue (double click on the printers icon in printers devices/ printer and faxes) go to File and in the drop down list it will say "Use printer Offline or Use printer online. click on it and if the pc is seeing the printer if will change and the printer will then start up and print. If this does not work then check your cable to the printer or your network connection to reestablish the connection.
I'm assuming the printer worked previously from the iMac and now it does not. If you never had it connected, please add a comment to this effect, and include your OS version.
First, Open the Print Center (Printer Utility) and check the status of
the printer. It may be listed as stopped. If so, delete any extra print
jobs (additional attempts to print the page), then click the Start Jobs
You can verify printer connectivity by clicking Add in the Printer List
(if that is not visible, select Show Printer List from the View menu).
Be sure to select either the USB or wireless network protocol
connection. If the NX420 shows up, you have a good connection. In that case, click cancel and skip the next paragraph.
If you are printing via USB, check the cable (I sometimes forget to plug in my printer cable after downloading from my camera). If you are printing via your wireless network, check the status of the wireless connection from the printer.
Also, in the printer utility window, click the Supply Levels icon to verify that all of the ink cartridge levels are high enough to permit printing.
Are there any error messages on the printer display? A fault detection will take the printer offline.
I assume you are using a PC- All printers have a list of pending jobs refered to as the print "queue"- it should open if you double click on the default ptinter icon in the printer list- it sounds to me like your print Queue has been paused somehow and all the print jobs are being "held" until you tell the queue to restart printing
1. Click "Add a printer". 2. Click "Add a network printer". 3. Click "The printer that I want isn't listed". 4. Select "Add a printer using TCP/IP". Click "Next". 5. Type in the print server's IP address. Click "Next". 6. Select "Custom". Click "Settings". 7. Change Protocol to "LPR". In LPR Settings, type in "lp1". Click "OK". 8. Click "Next". Select your printer. If your printer isn't listed, click "Windows Update". If still not listed, install driver from manufacturer's website. 9. Print a test page!
If you are running Leopard, reset the printing system by control-clicking in the list of printers in the Print & Fax preference window. Then reinstall the drivers.
Apple Menu > System Preferences > Print & Fax. Control Click in the left area which shows the list of printers, and choose "reset the printing system" macs2u
From your start menu, go to printers and faxes area. When this opens do you see your printer listed? Is it greyed out at all or maybe listed as offline? How are you connected tot he computer? Network, USB, or parallel port connection? If you see your printer listed and it has no other duplicate listings, right click the printer and go to properties, then choose the Ports tab. Verify here that the port selected witha check mark corresponds with your connection method. Example: If you are connected through USB, your selected port should say USB. Sometimes DOT4 ports will work for USB connections too. If you see this option, you can select it and hit apply to try it out. Try to print a test page after each applied change. Also, make sure that print jobs haven't built up in your queue by double-clicking your printer icon. If there is a queue of failed print jobs, select them and cancel. This might take a moment to complete. If your printer icon is greyed out, right-click it and un-choose the work-offline option and try it.
> Delete the printer in the printer list ( make sure that there's no printer left in the printer list for the CX 8400 ) > Click on the plus sign to add the printer again in the printer list in the Printer Brouser window you should see the printer listed there via USB connection., Click on it and check under "Print Using" if the CX8400 driver is listed ( not a guten print driver )
> If CX8400 driver is listed under Print Using., click on add and try to print.
> If "guten print driver" or no driver selected you may need to uninstall the printer driver and download a driver from the epson website.
Steps to uninstall the printer driver: 1.) Make sure that the printer is deleted from the printer list 2.) Click and open MAC or Apple HD / Library / Printer., and look for the Epson folder (drag the whole Epson Folder to your trash bin) 3.) Click and open MAC or Apple HD / Library / Receipts., and look for "Epson Printer driver package or Epson Printer driver.pkg and drag it toyur trash.. 4.) disconnect the connection from your Computer to Printer (USB) 5.) Empty your trash bin and restart your computer
Steps to download printer driver: 1.) Download Printer Driver Ver 3.88 epson12439.dmg
try this link > http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90342&prodoid=63069506&infoType=Downloads&platform=Macintosh
2.) Ones it is downladed to your desktop click and open the file or click on the "Vise X Installer" / Install and then quit 3.) Connect the printer to your computer (USB) 4.) Click on the Apple Icon / System Preferences / Print and Fax., Click on the plus sign to add the printer and print
Make sure all cables are connected first. You may need to verify that the printed is installed correct by going to control panel and then to printers. Verify the printer is listed. If not you'll need to install it first. If installed and listed. Go to device manager and make sure driver is installed. You might even try to update driver by going to Printer Manufacturer website. Any more info would also help solve. Hope this helps. Thanks