Question about RIM BlackBerry Bold 9700 Smartphone

1 Answer

Hi How are you? I have BB9700 and I tried upgrading my software using the BB Desktop Manager and now I have a 507 Error Message and I cant do any upgrade or downgrade. Please help me!!! Thanks

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 50 Answers

Try uninstalling the software, and manager. download the newest version of the manager and software. restart your PC and try again.

Posted on Mar 31, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What do i need to do if my blackberry curve displays a message saying reload software:552?


Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

Jul 04, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Hello, I have got a BB Curve 8520 with the Reload software 507 message. Any easy solution?


Welcome to Fixya.

Error 507 simply means the OS is not present on the device.

Connect your 8520 back to the USB cable into your computer and run Desktop Manager > App Loader again. It should recoognize the device, connnect and process the installation.

If you need specific instructions, read here:

Blackberry OS Solution

Thanks for using Fixya.

Jul 01, 2011 | RIM BlackBerry Curve 8520 Smartphone

2 Answers

Reading jvm 102 error rest


Hi, you have to follow the instruction below to correct the jvm 102 error reset problem..
Step 1
Very Important!!!!

It is important to have the following software installed on your computer (at home and at work if you can):
1 - Desktop Manager - Hopefully this is already on your computer, if not click here:
https://www.blackberry.com/Downloads...93E4F3BB068C22

2 - Device Software for your BB - Here is the link for you to get the latest OS for your Blackberry
http://blackberryforums.pinstack.com...ll_models.html

3 - Java Commander - You can download it here:
http://blackberryforums.pinstack.com...d=5&linkid=452

4 - Backups - You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book, or at least once a month. If you do not already have a data backup, you are out of luck (SOL) as your data is gone.


STEP 2
The Process
From Pinstacker JTReeves:

You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book.

If or when you get a JVM Error 102/Reset message, do the following:
1. Connect your BB to the computer.
2. Run JL_Cmder
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent backup file.
You should be back to normal, with the exception of having to reregister OTA or other 3rd party apps. Save their reg numbers in your Memo app so that you have them handy.

Jan 18, 2011 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

Jvm error 547


It is important to have the following software installed on your computer (at home and at work if you can):
1 - Desktop Manager - Hopefully this is already on your computer, if not click here:
https://www.blackberry.com/Downloads...93E4F3BB068C22

2 - Device Software for your BBHere is the link for you to get the latest OS for your Blackberry
http://blackberryforums.pinstack.com...ll_models.html

3 – Java Commander – You can download it here:
http://blackberryforums.pinstack.com...d=5&linkid=452

4 - Backups – You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book, or at least once a month. If you do not already have a data backup, you are out of luck (SOL) as your data is gone.


STEP 2
The Process
From Pinstacker JTReeves:
You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book.

If or when you get a JVM Error 102/Reset message, do the following:
1. Connect your BB to the computer.
2. Run JL_Cmder
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent backup file.
You should be back to normal, with the exception of having to reregister OTA or other 3rd party apps. Save their reg numbers in your Memo app so that you have them handy.

Dec 05, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

What is a 507 error? I have a nextel blackberry 7100i and it has a 507 error message.


Its a software problem. You will have to reset the software. To do this you will need Blackberry Desktop Manager and your specific model (7100i) phone software which you should be able to download from your carriers web site. Once you download and install these two things, simply connect the phone to the computer, open desktop manager, click on application loader and update the unit.

Dec 03, 2009 | RIM Blackberry 7100i

1 Answer

Code 507 with circle as soon as i switch it on wont let me do anything else


Hi,

Error 507 appears when any subsequent attempts to perform an Application Load or upgrading the software
on the BlackBerry smartphone are unsuccessful

Solution :
1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Click on the Application Loader icon.
3. Click Update Software.
4. Type your BlackBerry smartphone password (if prompted) and click OK.
5. Select Options under the Device software options section.
6. Select the check boxes next to the names of the applications you want to install.
7. Click Settings, and remove the check mark from the check box for Back up device data automatically during the installation process.
8. Click OK.
9. Click Next > Finish.
10. When the process has completed, the message The loading operation was successful will appear. Click Main Menu to return to BlackBerry Desktop Manager.

If it shows the same error then please visit to the nearest Service centre.

Oct 31, 2009 | RIM BlackBerry 7290

1 Answer

I was trying to upgrade my software on my new blackberry nextel but the entire software was wiped off and now i get a message saying reload software 507. please help


507 means your phone thinks it has no operating system on it.
you need install Desktop Manager. then connect bb. open application loader from DM -> install OS to your phone
PS:must remove vendor.xml in Program files on computer. Dwonload the DM from this link: http://na.blackberry.com/eng/services/desktop/ Or go to your provider's website and download it from there. And read this link: http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 22, 2009 | RIM BlackBerry 7290

1 Answer

507 error, BB Desktop & Device issues, PC connect issues, Loader?


First, download and install the latest version of BlackBerry Desktop Manager software (5.0.1) from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

then, download and install the latest Handheld Software for your model then open Desktop Manager and run the application loader once the USB cable is connected to the device. 8700 Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=1905AEDAB9BF2477EDC068A355BBA31A&dl=B0B9CBB64182F79C8C4590A0001FC049


Just fill out the form and the software download is free.

May 11, 2009 | RIM Blackberry 8700c

8 Answers

Blackberry Bold 9000 Error (Reload Sofware 507)


Hi i have got a Blackberry Bold 9000. it isn't open. it's error message is
Reload Software: 507
i try to install software with desktop manager but its isn't open when bold
restarts and said same error.

Oct 17, 2008 | Computers & Internet

2 Answers

Error code 507


Basically this means that there is an error with your BB operating system or software, you will need to reload you app's though apploader through your desktop manager.

Pulling the battery out while the device is on is worth a try before you reload the os, this is called a hard reset and fixes 80% of BB issues.

Jun 02, 2008 | RIM BlackBerry Pearl 8100

Not finding what you are looking for?
RIM BlackBerry Bold 9700 Smartphone Logo

83 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Jason

Level 2 Expert

211 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Are you a RIM Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...