Question about Sony Cyber-shot DSC-W80 Digital Camera

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Cyber SHot DSC-W80 lens will not close.

THe lens will not close after turning the camera off. The error message on the screen states "turn camera off and then on."

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Your lens is jammed. Odds are it's unrepairable, but as a last ditch effort try GENTLY wiggling/twisting the lens as you attempt to power down or on.

Posted on Aug 05, 2008

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It is repairable the lense has become disalligned i also recomend gentle pulling the end of the lense and twisting, this often solves the problem. dont pull and twist till it pops just gently manipulate it

Posted on Aug 12, 2008

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Maybe you can take a look to the Sony Cyber-Shot DSC-W80 Manual for finding the answer.

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I jeremy- i was having the exact same problem today. I phoned Sony repair, who then had me take out the battery and hold down the power button for about 30 seconds..reinsert the battery and power up. Didn't fix it. I came home and read some posts on here. I ended up trying the gently twist the lens as it was zooming in and out..I twisted a little and pulled a little. About the third time, it worked. (I also held the power button down with the battery in, just to try..maybe that helped, too). Sony wants flat fee of $91 to fix..is that what they told you?

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Sony DSC-W80 Error


Hi

What you are seeing is a generic lens error message, your lens needs to be repaired or replaced. If you go to our website Darntoothysam com, and search for "W80" you will find the listing for the repair package for only about $70 total including return shipping! We will install a new lens in the camera and give you a 45 day warranty on parts and labor for this price, as we are now able to buy lenses overseas at a great price direct from the manufacturers.

I cannot post a link to the repair or Fixya will ban me! So please go to the website and search "W80", you can also check out our eBay store, eBay ID is "darntoothysam".

We hope to earn your business!

Thomas

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