Question about Sony Cyber-Shot DSC-S500 Digital Camera
Try to reinstall drivers for the camera.
If there is no way to get this working you can always buy a card reader and copy the photos from the card directly, without having to connect the camera.
Posted on Mar 31, 2011
Unlike XP, Windows 7 doesn't seem to automaticaly ask you what you want to do when you hook up your camera. I use the Windows Live Photo Gallery, open that program and there is a button for import in the upper left.
Posted on Mar 31, 2011
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Posted on Jan 02, 2017
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Please follow the steps below for connecting the
Camera to the Computer for transferring the images.
Turn the Camera ON.
Turn the Computer ON.
Make sure to Insert the
Memory Stick in the Camera.
Set the USB CONNECT option in the Setup 2 Menu of the Camera to PTP.
[Set the Mode dial of the Camera to Camera, press the Menu button, select SETUP-->SETUP2-->USB
Connect the Camera to
the Computer using the supplied USB cable.
The Computer will
automatically install the USB Driver for the Camera.
When the installation
completes, an AutoPlay window will
In the AutoPlay window, click the Import Pictures option.
In the Importing Pictures and Videos window, click the Import button.
If the USB connection
from the camera is not recognized by the computer, disconnect the USB cable and
repeat changing the USB CONNECT
option to PictBridge, Mass Storage or Auto.
If the issue persists,
try connecting to a different USB port on the Computer.
Try re-installing the
USB Driver from the Device Manager.
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