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My company has changed names and I can't find directions to change the recorded greeting that asks if you know your party's ext etc the phone is Starplus STS can you help

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Call your carrier, they will walk you through step by step on how to fix this issue. Try pressing the # key when the voicemail starts it may activate a menu.

Posted on Mar 31, 2011

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1 Answer

Is there a way to change the password on the phone system if you don't know the current password?


If you're talking about the voicemail for your extension, the person who is the voicemail administrator in your office can reset yours to whatever is default for your system. If you just got that ext and want to start fresh, and your ext doesn't own any additional mailboxes, have the administrator delete then re-add you mailbox, you'll be at default and can record your own name and greeting. If your ext owns extra mailboxes, don't delete the mailbox or the other mailboxes will also be deleted, such as the reception general mailbox, or the one that gives your companies greeting when someone calls at night. If your talking about the system programming password, that's typically a system tech thing and not given out.

May 06, 2014 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

I have a Toshiba DKT3010sd. How do I change the main greeting on the phone? I am able to change all the personal greetings but the main greeting (the first greeting the person hears when they call our...


observe the telephone device manual from where alteration functions are attainable.In an absence of text material on the device, observe the telephone buttons for menu keys that allows alteration adjustments.

Jul 20, 2011 | Toshiba DKT3010SD Corded Phone

1 Answer

My phone is a Nortel Networks phone T7316e I want to change my personal greeting but when i press "pers" it asks me for a greeting number. I do not know what the number is. My extension is 21...


Recording Company Greeting 1 Press FEATURE 9 8 3
The display shows
Log: QUIT RETRY REC

2 Enter 1 0 2 0 0 0 0

3 Press OK
The display shows
Admin MBOX AA OTHR

4 Press AA
The display shows
Auto Atdt Admin GRTG TABLE LINES

5 Press GRTG
The display shows
Greeting Admin GRTG AA

6 Press GRTG
The display shows
Greeting: RETRY OK

7 Enter Greeting number "13" (for holiday recordings

8 Press OK
The display shows
Greeting RETRY PLAY REC

9 Press REC

10 At the sound of the tone record the greeting.
Greeting: "Thank you for calling (your company name)..........."

11 Press OK to end your recording.
The display shows Accept Greeting:
RETRY PLAY OK
NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY

12 Press OK to Accept the greeting

To program to play
1 From Step 12 press *
2 Press Table
Auto Atdt Admin GRTG TABLE LINES3 At Grtg table: enter 1
4 Grtg table: Retry OK
5 Press OK
6 Press OK again @ AA menu prompt
7 At Morning: 1 press CHNG to whichever new greeting you recorded
CHNG Morning: 1 PLAY NEXT
8 Continue by pushing next through all times
9 Afternoon:2 CHNG PLAY NEXT
10 You should note which times had which greetings to change back after holiday
11 After you change all the times Morning Afternoon Evening Non-business press Release
-------------------------------------------------
This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.

Feb 24, 2011 | NorStar T7316E Corded Phone

1 Answer

How do I change Voice Mail on my phone?


Dial your extension. Wait for the greeting to say that you are at your voice mailbox. This is also the "Quick Voice Mail Tutorial Set Up."
Follow the instructions provided in the tutorial. You will be asked to enter your name (or company name), password and greeting. Write down the password and keep it in a safe place.
Record other greetings, if needed. After the tutorial, you have an option to add different messages for different situations. Press "311" to change your general greeting. Use "312" to record a message for when the line is busy. Dial "315" to record a temporary greeting for when you are away for an extended period of time, such as vacation. Good Luck

Dec 25, 2010 | Panasonic Lands Phones

1 Answer

The voicemail and display (internal and external), have all been changed for a new employee. She has recorded a greeting, however, whenever a call is transferred to her internally the recorded name - that...


The recording you need to change is the "name in the company directory".Thats done by entering thier mailbox pressing the admin soft key then pressing the number 1, saying both thier first and last name and pressing ok.

Oct 19, 2010 | NorStar T7316E Corded Phone

1 Answer

T7316 Change recording of Company Directory


To re-record the main greeting on most Nortel voicemails, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

Jun 07, 2010 | NorStar T7316E Corded Phone

1 Answer

The automated recording that comes on when the lines are full needs to be changed and the recording of an employees name on the directory needs to be changed. I have already changed the display name on the...


The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

Apr 06, 2010 | NorStar M7310 Corded Phone

2 Answers

I have a Toshiba DKT3010sd. How do I change the main greeting on the phone? I am able to change all the personal greetings but the main greeting (the first greeting the person hears when they call our...


if the password has not been changed it would be the extension followed by 997, i.e. password for mailbox 990 would be 990997 and 991 would be 991997, you can also log into mailbox 999 and assuming that password has not been changed and is 999997 you could go into admin mode and reset the mailbox security code for 990 or 991, hope that helps.

Jun 17, 2009 | Toshiba DKT3010SD Corded Phone

2 Answers

Call Pilot voicemail Nortel


Depending what number your extensions start with, you need to go to the programming for the auto attendant and "undefine" the number in the menu. More than likely, it is built as a "thru-dial" and allows callers to punch in the extension. If you remove this, callers will have no other choice but to use the options in the menu. I can walk you through these changes if you want.

Apr 16, 2009 | NorStar CallPilot 100 Voice Mail, 10 mail...

1 Answer

We can't set the voicemail greeting to our own message


this way will take awhile, but this is the only way i know how to record a personal greetong so far:

  • on page 10 of the manual, it tells you to press and hold the 1/E key.

  • This will automatically connect you to your voice mail.

  • after listening to your messages or no messages, the robot lady says, "main menu."

  • after hearing this, pay close attention because she asks if you would like to be taken to "personal options" (press 4)

  • she will then ask if you would like to be taken to "greetings or recorded name" (press 3)

  • she will then ask if you want "to change [your] personal greeting" (press 1)

  • then she asks 3 options of what you can do (ie her telling people your number, then telling them to leave messages; you saying your name, then her telling people to leave messages; or what you asked about: recording your own greeting).

  • To record your "personal greeting," press 3

  • then she gives you directions for this, etc.

hope this helps and that it is the same for your phone... i have a propel A767... it took me a long time to figure this out, so you are not alone :D

Apr 03, 2009 | Samsung Propel A767 Cell Phone

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