Question about Gateway Belkin 54g Wireless DSL/Cable Router (DHF5D72304)

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I have a belkin 54g which has worked fine for years with virgin broadband. The other day it stopped me from going online with my phone or any other device for that matter. The devices with the belkin ip adress 192.168.2.1 do not get connected on line but the one with the 82.43.243.34 do ?

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Hi Craig,

First I suggest you remove the second IP address as this is your public address most likely that should not be posted in the open online for all to see. That being said, have you attempted to perform a full reset on the router? This is performed by holding the small pinhead button on the back of the router down for about 30 seconds while plugged in. Once done you can set the router back up like you did when you first purchased it.

You can find the manual for your router as well as possible firmware updates on the following page. (Have your model # handy!)

http://en-us-support.belkin.com/

Posted on Mar 31, 2011

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