Question about Canon FAXPHONE L80 Laser

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My Canon L80 is displaying the message "CLEAR PAPER JAM". I have made sure there is no paper jam but the message continues to show, thus making the machine inoperable. Can you give me any suggestions?

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I assuming that actually dont had a paper jam prior to this message and dont have any paper disappear inside the Fax, then I could suspect the paper mis fed from the tray at the rear. That model can sometimes feed several sheets together or twist the paper as it is pulled into the printer.

Just below the sheet feeder is a jam sensor that is basically a plastic flag that when pushed by the paper breaks a light beam to indicate the paper is passing. If you get a paper jam in a printer it is important that the paper is removed in the direction it would normally feed through the printer.

If it is pulled against the normal flow of the paper then that plastic flag can break or be pulled off of it's hinges and cause a constant jam error. Either there is something still in the printer holding the jam sensor down or this has happened in your case.

There are 3 jam sensors across the path of the paper and 2 of which can suffer this problem. The one I mention and 1 in the fuser at the front. You would use a flashlight and make double sure that there are not obstructions that you can see either at the rear tray or the fuser.

If you can't find anything then the jam sensor are going to need to be checked but the rear jam sensor in particular is hidden beyond easy reach and involves quite a strip down to access so you may want to consider letting a technician do that for you.

If it had fed multiple pages in at once i would consider a new paper separation kit as they are easily fitted when the jam sensor is checked as they occupy the same area. Once multi feeding has started it often becomes frequent.

Hope helps.

Posted on Mar 31, 2011

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