Did you download and install the Motorola USB Data / Modem drivers? If not, you will need to.
Motorola Mobile Phone USB Drivers (for
Windows®) This USB Driver is used for connecting your Motorola
Mobile Phone to a Windows® computer via a USB cable in order to charge
your phone or to access the data on your phone.
Handsets This USB Driver supports most Motorola OS, Motorola
Linux OS, Motorola iDEN, Motorola Symbian/UIQ, Motorola Windows Mobile®
and Motorola i-mode Handsets.
- A 32-bit or 64-bit version of Windows 2000®,
Windows XP®, Windows Vista® or Windows 7® Operating system.
must have Administrator permission to install this driver.
- Please reboot the system after installing the
- Installation of Motorola Phone Tools may affect the
performance of this driver. Please re-install the USB Driver after the
installation of Motorola Phone Tools.
* MotoConnect is a PC application that keeps your Motorola device
drivers up-to-date. Additionally, on supported phones, MotoConnect can
launch the owner support page for your phone giving you easy access to
user guides, FAQs, tutorials, videos and more.
Go to this website and sign up to be a member. You can then download the USB drivers there.