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Machine will not print. Screen indicates that paper was mis-feed and needs to be cleared. However, no paper is stuck in the track. It appears that the side door will not close tightly and we think that that is the problem.

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If your machine do not close the door (and i dont know what model is) the first message will not desappear.
First of all you need to see why the door are not closing

Posted on Mar 31, 2011

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How to clear paper jam copier printer


The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is missing or damaged.

To resolve this issue, please follow the steps listed below:


  1. Disconnect the machine from the power supply.
  2. Turn the unit around and remove the Jam Clear Cover from the back of the machine by grasping it at the Center and pulling it straight away from the rear of the machine.
  3. Look for any paper scraps, jammed paper or foreign objects in the rear of the unit. If anything is found, remove it. Be carefull not to touch the feed roller.
3. Remove the paper tray feeder from the front and look inside for bits of paper and check the paper is flat in the tray.

4. Replace tray and back cover and all should be fine.

rover620

Sep 21, 2010 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

I have a brother mfc 7420 and every time I print it tells me paper jam, I pull the paper tray out fix the paper push start it tells me paper then I have to pull out the cartridge and pull out the paper...


Sounds like there is something in the paper track that's causing this to jam. Its not always easy to get small particles cleared just by removing the jammed paper.

This may not help everyone that I send it to, but it is worth a try.
I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press
the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer.
The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Sep 20, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

"manual feed insert paper". the machine is stuck with this message brother mfc 7840N


This means at some point the machine was told to copy or print from the manual feed. So you need to put some paper in the manual feed so it will print out and clear the message. You can try turning off the power, sometimes this will clear the message as well.

Aug 25, 2010 | Office Equipment & Supplies

1 Answer

Minolta Di3510 indicates paper tray jam. I check the tray and open all jam clear areas but find nothing. Close everthing back up indicator goes away and when system starts to print again the machine...


Paper feed clutch is bad. I see this all the time. You can get the machine running by opening slightly the drawer that the machine is trying to feed from. Delete the current job and let the machine use the other drawer until you get it repaired.
The feed clutches in this series are small electromagnetic clutches and they do fail from time to time. Part# 9322-1500-12. Don't pay more than around $60 for the clutch. Here is a pic.
Good Luck and Thank You for using Fixya.

d883fbf.jpg

Apr 19, 2010 | Office Equipment & Supplies

1 Answer

Paper pulls to the right, jams, won't print, tried different paper still won't print


Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

Apr 21, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Display screen indicates "no paper" incorrectly


When you remove the paper tray, is there a black actuator flag hanging down in the paper path? that tells the machine the tray is in place. You can remove the tray by pulling it out, and lifting up and out on it and lift that actuator up and down . If the message does not clear you have to replace the sensor on the paper feed assembly, That is not an uncommon part to fail.
If you need a part, I would recommend you google "the parts drop" and give them a call for what you need.

Mar 10, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Paper gets stuck


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 27, 2009 | Lexmark C533DN InkJet Printer

1 Answer

Stuck in print mode with out taking paper from tray


i think may be i can help, well rick there is no reset button on brother machines,..have you tried cleaning the paper feed roller? may be some thing did print and the paper is still crumbled up in the machine. try this. cut a file folder to 8x11 and manually force feed it through the paper path, there may some thing inside the machine that might be holding a sensor down. this is the first thingwe would do as a brother tech. good luck by the way clean the rollers with denatured alcahol

Jan 19, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Paper stuck


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 03, 2009 | Konica Minolta magicolor 2300DL Laser...

3 Answers

HP Photosmart 7450 stuck cartridge


not a solution, my paper feeds past the point where printer5.gif would normally begin. Then flashing light changes from green to red and print operation stops. Printer cartridge1.gif appears to be stuck in far right area of cartridge track.

Replaced drivers as above and still have the same problem.
Mine started after I had replaced the color cartridge. Mailed the old one to HP already so can't put in old cartridge.

If I unplug printer from computer, I get same results. Does the driver software install in the printer?

Geo

Mar 28, 2008 | HP Photosmart 7450 InkJet Printer

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