Question about Kenmore Side by Side Refrigerator

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Kenmore fridge leaks water on floor and then stops cooling. Tech said it needed heater/defroster and would cost $500. Does this sound right.

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Ah no. If the fridge was not defrosting then water would not be leaking out.
It sounds like the defrost timer is not completing it's cycle. You may need a new defrost timer.
The cost of a new timer, call out, fitting and testing could be around $375

Posted on Apr 01, 2011

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Kenmore freezer is leaking water onto the floor


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Kenmore fridge leaks water and stops cooling. Tech came out and said it was a heater/defroster unit that would cost $500. Sounds correct?


$500 for a defrost heater replacement? Rip off city ! Don't know for sure what prices are in your area, but around here, that's about 3x what it should be.

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Water leaking from the bottom of refrigerator into the floor, I have to weep the floor every second day.


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Refrigerator stopped cooling & freezing


2 possibilities here, the defrost system has mailfunctioned, this is realitevitaly cheap to fix, 2 parts are most likely at fualt, The defrost timer or the defrost eliment, failing it is either of the previously mentioned you may have had a brazed joint failure and the gas has leaked, with domestic fridges if a gas leak has occured it is usualy cheaper to replace the entire unit.

Should it be a part of the defrost system how ever then it is best to have it repaired, to find out which you will need a fridge tech to come and see it in person!

Aug 28, 2009 | Kenmore Refrigerators

2 Answers

Water on floor at front right of refrigerator


Yep got a wood floor 1/2 way up do to water leak.

First lets decide where your leak actually is.

Fact: If the drain pan is dry does not mean that the water being disposed of during defrost is not getting to the pan, It could also mean that the water that is reaching the pan is being evaporated like it is suppose to be. So we have to find your source of the water first then decide on what is causing it.

Areas to consider:
1"Inside" coming out the front from under the door? This is most likely a stopped up drain pan. A cold area that is not suppose to be cold like when you have a freezer coil that is suppose to be defrosting and is not... See below for a more complete ideas list of things to check under Possibility.

2"Outside not underneath" The corner of the door also could indicate (if you have water in the door) a worn out water line or a kink in it that has finally started to leak. Turn off the water to the refrigerator for 2 or 3 days and see if the problem disappears. If so you know whats going on and can approach it from the door area.
3"Outside underneath" The corner could also be where the water is running to from someplace under the fridge. The drain pan drain line is the most common. Inspect it and repair as needed, maybe its just not over the pan. A new house keeper not acquainted with this box may have knocked it out during vacuuming just put it back over the pan. IF The sealed system has had refrigerant added it could be from an over charge and frost on the suction line defrosting during a shutdown.

Possibility's:


1 There is a drain that carries away the water under the cooling coils. These coils are in the freezer section.

2 The damper going to the crisper( s) is open too far allowing cold air to cause condensate on the fridge wall or bottom.

3 The freezer section is not defrosting and there is a spot where the ice buildup is allowing conductive cooling into the refrigerator section and therefore is allowing condensation on the refrigerator wall or ceiling.

4 The refg section has a heater (possibly not positive) in the area of the door frame, or it may have a "power saver" switch. This switch and the heater (if it has a heater it may not have a switch) are designed to stop condensation on the refridg while running. I fit is placed in the "power save" mode it turns off the heater. But, if you live in extream humidity (Great lakes east side or Gulf coats Houstion...) the humid air will condensate water out and it will collect and settle on the floor.

5 Door gaskets are not sealing especially on the bottom of the door. This allows warmer air into the fridge section and it is condensation on floor under the crisper.

If you check all of these items and still cant find it please post back and tell me what you did find. So I can help you more. Please rate me as much as possible as Im trying to keep my average up and do the things that will actually educate and help people.

THANK you for using fixya and good luck..

Mar 22, 2009 | Frigidaire FRS26R4A Side by Side...

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Kenmore side by side Refrigirator


Sounds like you have a defrost problem. The timer could be playing up and taking too long to defrost, which causes the evaporator to ice up, hence no cold air to the fridge and the water line freezes up, hence no water dispensed. When the timer does eventually defrost the fridge then everything returns to normal. This could also be caused by a faulty defrost terminator or bad connection on the defrost element.

Sep 15, 2007 | Kenmore 50522 / 50524 Side by Side...

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