Question about Jenn-Air 30 in. CCE3401 Electric Cooktop

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Turn on the controls for the burner and the indicator light comes on but the burner never gets hot.

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  • owcrewe Mar 31, 2011

    so the control that turns on the burner catridge will still light up without supplying power to the burner.

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Hi

If all of them are not working and the light comes on then it can be because of the infinite switch that is bad and should be replaced unless you are able to find a loose or broken wire inside the oven. Hope you understand all the elements cannot go bad at the same time. Please check these diagrams that will help you in your repair. Hope this helps...please post back for further assistance.

Daniel

Posted on Mar 31, 2011

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Hi, you may have a short in the line that feeds the electricity to the burners. The oven and the stovetop are probably fed through separate electrical wires. The thermostat may also be faulty or the element is probably bad. Unless you know something about electrical wiring, it might not be wise to attempt to fix it on your own.

Posted on Mar 31, 2011

  • Tunde Autos
    Tunde Autos Mar 31, 2011

    Yes, it's very possible for the control to turn up without supplying power to the burner..

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