Question about HP Compaq Business nc8230 Notebook

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When the laptop is turned on, HP and Intel are shown on the screen then it goes dark but not off. What could the problem be?

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Windows is not booting for some reason, verify no devices are connected, no discs in tray, remove battery and power, then reposition battery and power and try again. If no go you can try re-seating the memory, disconnect power sources and touch a metal surface to discharge static. You will see panels at the bottom of the unit. The one for the memory is usually the one in the center of the whole unit. This video will show you to remove and reposition memory.

Try pressing F8 repeatedly for advanced boot options. Then safe mode or repair your computer, and then system restore. For full recovery with data loss press F11

Posted on Mar 31, 2011

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The problem is that the computer cannot read the disk-drive.
Since it cannot read the disk-drive, it cannot load your copy of Windows.

Take the computer to a qualified technician, for professional trouble-shooting.

Posted on Mar 31, 2011

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