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I have only used this printer maybe 12 times in the 6 months we have had it. now it keeps saying out of paper, but it has paper. it goes through the motions of grabbing it, but doesnt pick the paper up
Re: I have only used this printer maybe 12 times in the 6...
Most printers come with a TWELVE MONTH warranty. So, your SIX MONTH old printer is still protected by the warranty. EXERCISE the warranty to get it repaired, at minimal cost to you.
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Great job on removing the paper jam and trying it with a different paper. If you have already tried using different media, using 1sheet or multiple sheets on the feeder but still no difference, most probably a mechanism problem in the printer. If this is the case, I strongly suggest you contact Lexmark Technical Support to further investigate the problem. A 6-month old printer shouldn't cause you that much trouble.
Hello there
It may not be a paper jam but some thing may have droped inside it some how.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Yes, maybe the ink dry out. Try a deep cleaning several times, from the printer options.
If you don't use the printer, you should weekly print a test page to avoid this problem.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
I HAD THE SAME PROBLEM A MONTH AGO. I LOOKED WHERE THE PAPER LOADS AND THERE WAS A PAPER CLIP JAMMED IN THERE. I HAD A HECK OF A TIME GETTING TO IT, BUT I DID. AND IT WORKS FINE. MAYBE SOMETHING IS THERE.
Probaply some paper or obstackles stuck at PE (paper empty sensor) and that could be hard to fix it cuz you may need to pull apart the printer. However, if it is 6 monthsold, warranty covers this problem.
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