Question about Datamax Allegro2 Thermal Label Printer

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I use a DataMax Allegro 2 thermal printer. My company is upgrading to Windows 7 and the new computer does not have a serial port. I've located drivers(hope they work) but my question is can I use a "USB to Serial". Will the printer function correctly.

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"USB" stands for Universal Serial Bus. Adapter should work.

However, whenever you install an adapter, CLEAR unobstructed communication between your PC and the printer MAY be hindered.

Sample website for these adapters - www.usconverters.com/index.php?main_page=index&cPath=67&gclid=CID0zZ6L-acCFUa8Kgod9CkltQ

Another website - www.tigerdirect.com/applications/SearchTools/search.asp?keywords=USB+to+Serial+Adapter

Posted on Mar 31, 2011

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My problem is i am connecting the intermec pc4 on the laptop windiows 7 and it does not have a pararell cabel in the laptop i am trying to make the mashine recognize the serial and usb port


Read these instructions. You will need to buy a usb printer cable and follow these directions below. Good luck!
We at our laboratory have about 35 Intermec printers and after much trial and error they work well for us. They practically never break. I have also called their tech support and they were very helpful. They advice was FREE. (I promise I do not work for them)
Intermec Install Notes: (from Intermec)
How do I install the USB driver for my EasyCoder PC4 (PC4B or PC4C) printer?
Answer
Tools Required:
1. EasyCoder PC4 (PC4B or PC4C) printer.
2. Microsoft Windows compatible PC. (XP/2000 recommended, Vista NOT supported ( Note from Dole: it works with Windows 7 and probably Vista and Windows 8)
3. USB Cable.
4. Available USB port on your PC.
5. Latest version of the USB drivers (2.0 or better) which can be downloaded from http://home.intermec.com/eprise/main/GSS/Service/Content/Downloads/Show_DownloadSearchResults?Product=PRTRPC4C
Note: There are two parts to installing the USB driver. You will go through the Found New Hardware wizard two times. The first part is installing USB port and the second part is installing the USB to Serial port.
1. Download and unzip the USB drivers to a location on your PC.
2. With the printer turned off plug in one end of the USB cable to USB port on the printer and the other end in to an available USB port on your PC.
3. Turn the printer On.
4. Now you will get prompted with the "Found New Hardware" dialog box. Select "Install from list or specific location" and click Next.
5. Click Browse and select the location where you unzipped the files in step 1 and click OK.
6. Click Next. The USB driver will now install.
7. Now you will get another "Found New Hardware" dialog box for the USB Serial port. Select "Install from list or specific location" and click Next.
8. Click Browse and select the location where you unzipped the files in step #1 and click OK.
9. Click Next. The USB Serial driver will now install.
10. Now reboot your PC. The newly installed port may not show available until you reboot your PC one time.
The USB port is now successfully installed. In Windows the USB port will be assigned to a Com port. To find out what Com port number is assigned to it go to Device Manager and then Select Ports. You will see USB Serial Port (COMx). In addition, when using the Intermec InterDriver Windows print driver. The USB port will be shown as USB00x and the Description will be Virtual printer port for USB.
(You may need to set the printer as the default printer)
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1) There are 2 types Direct and Thermal transfer. Direct I think heats up the label to get the writing on the ribbon. Thermal transfer uses a one time use ribbon to transfer images to the label.
2) You should use Intermec labels, if you otherwise the labels will probably not print properly
3) How to reset the printer. Turn off the printer, (in the back) then turn on the printer while holding down the Reset button on the top. Release the reset button when the light turns green then wait for the printing to stop. IMPORTANT: Next press the reset button for 1/2 second. If you hold it too long it will not reset the printer properly.
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5) If the print is coming out is hard to read do the following. Open the printer then remove the ribbon if there is one and scrape the metal with your fingernail. They give you alcohol and a cotton pad but your fingernail will work fine.
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Hi - You can download the manual by clicking the link underlined in blue below:

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You will need to contact their customer support for the software, the details are here.

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

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