Question about Epson Perfection 3170 Flatbed Scanner
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Posted on Jan 02, 2017
I don't know specifically what the solution is, but I just downloaded the user manual which has been missing and info from it might help. You might have the manual already, but here is a link to the manual (eighth item down), then go to page 62 and there are a lot of things to look at and consider. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=14585
Posted on Mar 20, 2009
Disconnect the cable between the scanned lid and the bed. Lift off the lid. Using a small Phillips head screwdriver, remove the two screes that are located where the lid's hinges were. Carefully lift off the top portion of the bed starting at the back. As you approach the front, push it towards the control panel to remove. The front pulley will have either one or both of the plastic flanges will be broken (hopefully just one. In my case, I just used duct tape to hold the pulley down tightly. Power it up to ensure that it's fixed before puttingthe top part of the base back on. If it's not connected to your computer, you should get a flashing green light, or solid green if it's talking to your computer. Put the top part of the bed back on, screw it down and re-attatch the lid.
Posted on Jul 28, 2010
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