Question about Brother HL-2040 Laser Printer

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My brother printer saying offline help me its a mfc 490cw

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  • Brother Master
  • 4,338 Answers

Printer Spool offline:

Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.

And/Or:

Start-->printers and faxes-->right click on the printer-->properties-->make sure it

Posted on Mar 31, 2011

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Posted on Jan 02, 2017

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SOURCE: Brother mfc-490cw is offline

If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Posted on Apr 16, 2009

  • 55 Answers

SOURCE: Brother MFC-490CW Won't Print

If you have installed something since yesterday you might want to use system restore. the program might be causing the flaw. If not dont worry. You will need to uninstall the printer from your printer page and reinstall it. depending if it is a networked printer or a usb connected. If networked all you have to do is follow the install wizard. but if it is a usb you will have to go to the company's website and download a printer driver. after that it should work. dont forget to restart your computer. sometimes that can help too.

Posted on Jun 30, 2009

pineworks
  • 4041 Answers

SOURCE: problem paper jam printer brother no mfc-490cw

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 27, 2010

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1 Answer

HI! my printer brother mfc-490cw is offline and wont print .what do i have to do to get it on line ? i own a mac . Louie


Go to system settings and select the 'Printer' option. Right-click on the printer and enable the 'Use Printer Online' function. Cancel all the printing jobs till that moment and redo the process. Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue. Check all network connections and functions. Be sure the network interfaces work properly. Turn the printer off and on to see whether the device is working properly.

Mar 18, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

My brother MFC-9320CW say's its connected but when I attempt to print, it says Printer is Offline. What should I do?


I have this problem also with my Brother MFC-490CW printer. I find that I have to shut the printer off, then turn it back on to re-establish a connection.

Jan 03, 2011 | Office Equipment & Supplies

1 Answer

Printer Offline and cannot get it back on


have you tried power off then on again, if yes, go to
START> PRINTER AND FAXES> right click your printer which is the brother mfc-490cw and uncheck USE PRINTER OFFLINE. when you right click your printer there, there shoul no check on the selection USE PRINTER OFFLINE. if that doesnt fix it still, check the usb cable or even try replacing it(the cable) or relocate to where is connected (usb port) on your pc.
a fine feedback would suffice

Jun 02, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

My printer (MFC-490-CW)print status is offline change online


If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than

Go to control panel than Printers and Faxes

There You need to right click on printer and than Use printer online

IT will Put you printer back online.

Nov 10, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

The printer shows up on my computer and says it is offline and for some reason i can not turn it back online


go to my printer and faxes right click your printer and then select "make printer online" this should do it make sure you turn on your printer, hope this helps

Oct 19, 2009 | Brother MFC 490cw Color Inkjet...

3 Answers

I have the same problem.


Try to ping the ip address of the printer. If its not responding then check the connectivity of the printer.

Aug 14, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother MFC-490CW Won't Print


If you have installed something since yesterday you might want to use system restore. the program might be causing the flaw. If not dont worry. You will need to uninstall the printer from your printer page and reinstall it. depending if it is a networked printer or a usb connected. If networked all you have to do is follow the install wizard. but if it is a usb you will have to go to the company's website and download a printer driver. after that it should work. dont forget to restart your computer. sometimes that can help too.

Jun 30, 2009 | Brother MFC 490cw Color Inkjet...

4 Answers

Brother mfc-490cw is offline


If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Apr 07, 2009 | Brother MFC 490cw Color Inkjet...

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