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Emerson 500 refrigerator totally shut down in only one year of use. The food section stopped working first and ten te freezer.

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This could be tricky.
It may be a defrosting problem.
Try defrosting the freezer first. If that solves the problem then you have an auto defrost problem.
If not then you could have a small refrigerant leak. The refrigerant has been lost very slowly causing a gradual phase out of performance.
The leak needs to be repaired and the refrigerator regassed to fix this problem

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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The Refrigerator's Freezer is not working but the fridge is, what is wrong?


You probably have one compressor that cools the freezer section and the refrigerator section. Usually the freezer gets cooled directly with the cooling coils. A fan blows cool air to the refrigerator section. The air flow to the refrigerator may be modulated with some time of "air door". What you have written says to me, is that the fans and air doors are working but there is enough cold for the refrigerator but not enough for the freezer.

Here is what I would do:
  1. Put a thermometer in the refrigerator and in the freezer.
  2. Be sure the coils underneath or behind the refrigerator are clean. If they are very dirty, clean them.
  3. Keep the doors shut for at least 12 hours and then read the thermometers and write down the temperatures.
  4. Freezer temperature
    1. If the freezer has started freezing again, you fixed it by cleaning the coils
    2. .If the freezer temperature is between 0 deg F and 32 deg F, consider putting the food in a cooler and packing in some dry ice to try and save it.
    3. If the freezer is warmer than 32 deg f, throw away the food.
    4. Doctors and hospitals are pretty expensive. I would throw away the food no matter what the thermometer read.
  5. Look inside the freezer at the cooling coils. See if they are ice coated or not.
    1. If the freezer is above 0 deg F, and the coils are ice covered, the defrost control is not working. Unplug the refrigerator for 12 hours and let the ice melt. (Keep the doors shut.) Then, plug in the refrigerator for 12 hours and check the temperature like in step 3.
    2. If the freezer is above 0 deg F, and the coils are NOT ice covered, the compressor is not working.
  6. Call the service technician. When she comes out show her the temperatures and tell her what you found out about the ice on the coils.
Good luck

Jun 07, 2015 | Refrigerators

2 Answers

Model # bx2255w Amana Refridgerator bottom freezer works but refridge isn't cooling any more. Is it time to retire our approx 15 year old fridge or is there an easy fix?


If you have high humidity or the door gets opened a lot, the evaporator coil may need a good defrosting. There are defrosting devices in the unit like the timer, heating coils, thermostats that could be bad. There should also be a small fan in the freezer that transfers the air to the refrigerator section. If that's not spinning only the freezer will work.

If you find the fan and it's working you can do a thorough manual defrost by removing the food, unplugging the unit and letting it set for a day with the doors wide open. Have some big towels handy :)

After a day, plug it in and see what it does (don't add food, yet). If it cools down then you will know that the compressor is still good and it's worthwhile to fix.

Easy fixes: Timer and fan.
Moderate fix (cheap part - more labor) - Defrost thermosat
Pain in the **** fix: Defrost heaters.

Ed

May 22, 2011 | Amana Refrigerators

1 Answer

Ice and water not working, then freezing in refrigerator, leaking


If the water tank in the fresh food section is leaking then you will need to replace it. the freezing in the fresh food section is due to the damper door not closing when it should. at the top left of the fresh food side there is a door that controls how much cold air it gets from the Freezer side. This door on your GE is controled by a motorized door witch is controled by a controlboard witch is reading sensors in your freezer and freshfood section for tempretures.

In short your freezing problem could be any of these:
temp sensor, Motorized damper door or control board. I would check the Motorized damper door first.

Jan 07, 2010 | GE Adora DSS25KSTSS Stainless Steel Side...

1 Answer

Freezer is cold but not keeping icecream frozen.


If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

Aug 27, 2009 | Refrigerators

2 Answers

Refrigerator does not get cold - GE side by side


In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

Jul 27, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Foul odor coming from freezer. Kenmore model w/ freezer on top.


Clean the refrigerator thoroughly fresh food and freezer under all drawers. Then place charcoal briquettes in each 8 or 10 total. 4 or 5 in the bottom of the fresh food section. leave the for several days. If that doesnt take away the smell consider if a mouse may have gotten into a fan blade and well that can create a really bad smell.

Jan 10, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Appliaance shuts off at low temperatures


Most refrigerators cycle on and off based on the fresh foods temp. If the ambient temp is 10C and you have it set for 4C, the unit does not have to run much to satisfy the temperature control, and the temp in the freezer section will warm to + C range. (likewise, if the ambient drops to -C range, it won't mater if you set the fresh food section to +4C, it won't heat the air, and the fresh food section will eventually reach the -C ambient temp.) The only solution is to move the appliance to a warmer location or heat the room it is in. This is the only Fix-Ya for your refrigerator.

Jan 03, 2009 | Refrigerators

1 Answer

Frozen food in refrigerator


turn your freezer up all the way and your refrigerator down a little. this will block some of the airflow going to the refrigerator.

Jul 05, 2008 | Amana Refrigerators

1 Answer

Fridge problems


There is a damper between the Freezer section and the Refrigerator sections. If the damper is open to much the refrigerator will freeze up and it will freeze food. Find this damper and close to about 1/2 way.
The Thermostat is seperate make sure this is set around the middle setting. If the thermostat is bad it can cause the refrigerator to also freeze. Turn the dial down and listen for the compressor to click off. then wait a few minuites turn it up and see if the compressor come back on. If you turn the Thermostat all the way down it will shut off with the switch. not shut off by satisifying the temp. so just turn it down slowly and see if it is working.

May 20, 2008 | Hoover HCA390FFK Bottom Freezer...

1 Answer

Freezer and Refrigerator section stopped working


check your drain line and check defrost system, defrost thermostat, heater, and timer

Nov 30, 2007 | Maytag PTB2154G Top Freezer Refrigerator

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