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I dont have the cd i lost it my computer name is hp compaq

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You can order a new set of recovery cds for your unit by contacting HP @ 1-800-HP-INVENT

They will need your serial number off of your unit but that's it!

Good luck!

Posted on Mar 31, 2011


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Posted on Jan 02, 2017


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My computer is an old hp and it froze up i rebooted and when it came back on it lost windows xp home edition . i dont have the disc. to reload it so what do i do

You can contact HP Support, and get the Restoration CD Disk/s.

The disk/s are free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
When you talk to the nice person on the phone, (Toll Free), have your computer information written down to give to them.

They need the Exact Model Name, and Model Number.
This is on the back of the computer. (Should be in a white Service Tag)

One example of the above;
HP Pavilion a350n
They know it's an HP or Compaq, or you wouldn't be calling them.
Pavilion is the Model Name
a350n is the Model Number.

HP Support Contact numbers worldwide -

HP Support Contact number - U.S. -

If your computer is dirty inside, as well as the Power Supply, it would behoove you to clean it.
Computer unplugged from power, computer case open, use a can of compressed air for computers. (Attach the plastic straw)

It sounds like the Power Supply is getting weak.
(Weak Voltage power rail. Specifically the 12 Volt power rail.
11 to 13 Volts is fine.

Less than 11 Volts it's time to replace the Power Supply.
You can test the Power Supply Voltage power rails with a multimeter.

Need guidance hit me up in a Comment.
Believe upper right of your page. FixYa is undergoing constant improvements to the website)

Jun 15, 2010 | HP Computers & Internet

1 Answer

Compaq nx6310 PC Notebook: i need to unlock my hp nx6310 cmos password...

Compare to many password recovery solutions. Following solution is the best and the easiest one i found.
1.Download Windows Password Recovery 6.0 from Password Recovery Official site : recover lost password
2.Decompress the Windows Password Recovery 6.0 and note that there is an .ISO image file . Burn the image file onto an blank CD with the burner freely supported by Windows Password Recovery 6.0 3.Insert the newly created CD into the locked computer and re-boot it from the CD drive. 4.After launched the CD, a window pop up with all your account names(if you have several accounts); select one of the accounts that you have forgotten its password to reset it. Just one press, you have removed the password.

May 18, 2010 | HP Compaq nx6310 Notebook

1 Answer

Lost admin and password for compaq hp desktop


Go to this site:

and download the
Latest release is 080802 (2008-08-02)

burn image to cd, then boot with this cd then follow instruction in readme file

this will fix your problem for sure !

Apr 13, 2009 | HP Compaq d220 PC Desktop

1 Answer

Anyone has a complete compac HP OS

**NOTE: Even though your computer may SAY that it is a Presario V2000, it may have an entirely different product number for downloading drivers specific to your particular configuration.**

1) Look at the serial code on the back/bottom of your computer: there is a number starting with p/n (ex. p/nEX664UA#APL) This code identifies your computer beyond the V2000 label.

2) Go to the compaq/hp website:

3) select "Download Drivers and software(and firmware)"

4) THEN, enter your P/N Instead of "Presario V2000" into the product name/number box, and hit enter.

Select your operating system, and you will be redirected to a page listing all the necessary drivers for your model.

5) Scroll down the screen, and you will see a section where you can order free copies of the recovery cd. just enter your serial number from the bottom of your laptop.

Dec 13, 2008 | HP Compaq Presario V2000 Notebook

1 Answer

Recovery disk

I have recovery CD's for presario 700 series, works for most Compaq laptops and desktops, I can E-mail them to you or if you give me contact info I'll mail them to you.

through e-mail they are sent as an image file and will have to be Burned on cd by cdrw and burning software. So if you prefer the easiest is to just load the cd's i would mail you.

contact info

Dec 29, 2007 | HP 285527-001 - Compaq Presario...

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