I have a panasonic tg5243 phone system and all of a sudden it does not ring

Maybe turn up the volume for the ringer on the handset?

[PDF]Operating Instructions - Support - Panasonic

service.us.panasonic.com/.../KXTG6431-MUL.PDF

PanasonicJul 15, 2009 - service offered by your service provider/telephone company. ...Expandable Digital Cordless Answering System .... KX-TG6431 series .... To prevent severe injury and loss of life/ .... you erase information such as phonebook ...... the ringer volume is turned off, ~ is displayed and the handset does not ring.

1. Dial your phone number using a touch tone phone.
2 After the greeting message enter your 2 digit remote code.
3. Follow the voice instructions.
4. When finished hang up.

The default remote code is 11
The remote code can be entered or changed on your base station.
To change/set the remote code.
1. (Menue) ---> (0)(6)(3)
2. Enter a 2 digit code ---> (Save) ---> (Off)

When you bought the phone system, it was either installed by a professional installer, or you got some sort of instructions. A Panasonic phone system of the TDA/TDE/NCP type rings phones by Incoming Call Distribution Groups (ICD). The main group is 1 and usually is numbered 601. Extensions are members of an ICD group(s) and the number of rings can be programmed for No Ring, Immediate ring, or delayed rings of 1-6.

You can turn off the ringing, but keep in mind that CallerID only displays on a ringing phone or after you answer it. So, if you somehow have access to program 620 and 621, then you can change it from a phone, if not, you'll need access to the maintenance console of your particular phone system.

I don't wish navigating in 620/621 from a phone on my worst enemy and it's beyond the scope of a free forum to instruct you on how it works. I suggest you call your Panasonic service tech.

Carl

In a TA series, the ringing is programmed in system programs 408-410. You go to the main phone, enter system programming, and select those options and turn on ringing per line and per extension.

Carl

The 7730 plugs into a Panasonic phone system. That system (KXTA, KXTD, KXT-something) has programming. Each system has a manual or set of manuals to program system ringing. Comment back or search the internet or your files for that manual and it can be reprogrammed.

Carl

This is most likely a service provider issue. If these are analog lines, take a regular phone, not a Panasonic system phone, and plug it into wherever the CO1 CO2 CO3 lines go into the cabinet. If they work there, you have a system fault (not likely). If they don't you have a line problem.

Make sure that you plug the phone into the lines coming in, not into the cabinet :-)

Carl

No battery. This phone is connected directly to a Panasonic phone system and receives all the power from the system. Most likely the line cord is loose or defective but you could have a wiring problem (mouse ate your wire etc..) the phone could have broken, or the port on your system could be bad.

To eliminate the phone itself, just swap it around with other phones on the system.

This phone you have is on a Panasonic DBS phone system. The phone system can be programmed to have any combinations of telephones ring under different circumstances. If you can swap phones around (with another known working phone) and the phone at that location still does not ring then it is definitely in the programming for that location not to ring. The phone system would have to be programmed. In that case you would need to get someone (phone system installation company) familiar with the system you have to re-program it. A phone system Programming manual would be required (not a user guide).

This phone is made to work on a Panasonic phone system. Are you connecting it to a Panasonic phone system or just a normal phone line?

 

If you do not have a Panasonic phone system I doubt this phone will do anything (just as you describe) If you do have a Panasonic system do you have other phones that start with KX-T7??? on the system and have you tried this phone in one of the ports another phone is currently working on?