Question about Polycom QDX 6000 (720030831001) Video Conference

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Hi, I have Ploycom QDX6000 and facing two problems. Please let me know if you can help me to fix the same 1- I can not pick the call is someon calls but i can dial out successfuly 2- Fan-end camera control is not working for my remote users Thanks Aas

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  • aas_mohammad Mar 31, 2011

    it is already set in Auto Answer mode but it does not help. This is point to point connection and QDX6000 is at both end.

    Thanks

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1) try setting unit to auto answer and it will automatically pick up incoming call

2) far end will only control a Polycom camera and it will not work through a bridged call - it must be point to point

hope this helps you

good luck!!

Posted on Mar 31, 2011

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Posted on Jan 02, 2017

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