Question about KitchenAid (KSRD22FKST) Side by Side Refrigerator
Hello, Welcome to FixYa. I can see your dialog from previous post but not the other expert who was exchanging dialog. What I gather from this is the items inside the drawers freeze regardless of the temperature setting. Is this correct ? There are a couple of thing's I'd focus on with these symptoms, the condensor and condensor fan motor. First insure the condensor fan motor is turning freely and running when the compressor is operating. Second, insure the condensor coils under the fridge are completely clear of lint and dust. If these coils are clogged or blocked in any manner the unit will not cycle correctly, thus causing items to freeze...especially fruits and veggies even when in a drawer. It is possible the damper motor is not working properly as well and thereby staying wide open at all times allowing continual cold air into the fridge section. I would focus on the first two possibilities before moving forward though. Let me know if this is something you've investigated and can confirm both are OK. As for the grill at the bottom, that has no effect on the operation of the unit, however the panel/cover at the back does...it must be in place. Good luck. Regards, Macmarkus :)
Posted on Mar 31, 2011
I heard about this problem in LG models, I know that isn't the brand but could helpfull like clues; apparently the problem is the main control board (in LG models). According to the
technician that came out to fix, there is a design flaw and these
boards are very sensitive and can blow a circuit or malfunction from the
slightest power surge. What happens then is that the control board
doesn't "tell" the fan to turn on and off at the right time so the
fridge and freezer warm up too much before the fan kicks in and then it
cools everything down but since the fan isn't running at the correct
intervals and circulating the air all of the cold air settles to the
bottom which causes the produce in the drawers to freeze while the top
shelves get warmer.
I had done a fair bit of research before calling your technician service, and came to the conclusion that this was a common problem. If you have underwarranty, called.The service tech also told they that all refridgerators made after 2001 are required (by law), to have an electronic mother board which in all likely hood will fail at some point prior to when you are ready to buy a new fridge.
Posted on Mar 31, 2011
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Posted on Jan 02, 2017
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